Goodyear Auto Service Center

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Address: 1240 Arsenal St, Watertown, NY 13601, USA

Phone: (315) 782-2900

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State: New York

Zip Code: 13601

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Reviews

This is the same Goodyear that used to be on 4th I think it was. They upgraded to this location in March. The facilities are pretty nice and relaxing, watching TV, or drinking complimentary coffee in their lounge area while you wait makes time go a little easier. Prices are fair for the quality. The staff were all very helpful and courteous as well as professional. I would recommend this place for tires and basic vehicle maintenance (oil change, wipers, fuel treatment, etc).

 8 years ago (23-05-2017)

Good service and unplayable mechanics polite and will keep you informed of what's going on with you're car.

 7 years ago (29-09-2017)

Very nice people. They will work with you.

 7 years ago (01-12-2017)

What I like：
Nice customer service, tires arrived fast, flexible schedule for urgent need, decent discount for local group/good price!!!

I ordered tires by the end of the day of Wednesday, and scheduled appt for the coming Tuesday. But unluckily I got flat tire on that Thursday, the day before Christmas Eve. So I called the shop to see if my urgent need could be satisfied. 
My tires arrived on Friday morning, and the work was done before 3pm! Thanks to everyone on this work order,they saved my Christmas that I should spend time with family.

What I want to see in future/IMPROVEMENT:

the technicians filled different PSI with my car manual instructed, I was freak out when I saw that big difference(40 psi, 32 on the manual) when I was driving.
For this, please please please give some basic education and explanation to the customers when you make any changes.

Also, the shop ignored a small detail. After the work done,they just put the spare tire in my trunk, so I have to knees on the watery and mud ground to put it back to the proper position by myself. To be honest, that's not the service which cost $$$$.

Overall, it's a good place if you want Goodyear tires.

 8 years ago (27-12-2016)

Friendly crew with good appointment availability. Be prepared for your oil change to take an hour though. 

 8 years ago (25-07-2017)

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