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Goodyear NYC Tire & Auto Care

  1. New York
  2. New York Car Repair

Reviews, get directions and contact details for Goodyear NYC Tire & Auto Care

Address: 514 West 39 Street, Betw. 10 And 11 Avenue, New York, NY 10018, United States
Phone: (212) 244-4420
State: New York
City: New York
Zip Code: 10018


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info
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Reviews
THEY DROVE MY CAR UNAUTHORIZED IN NYC ON A FRIDAY NIGHT WHILE MY CAR WAS SUPPOSED TO BE AT THEIR SHOP AND GOT A TOLL VIOLATION THAT WAS MAILED TO ME MONTHS LATER. This place is the reason 0 star reviews should be allowed. Long story is below, but short story: they charged me tons of $$ and didn't actually fix my car, they rummaged through my suitcase and car, and drove my car unauthorized and got a toll violation while they had it at their shop. I live in PA and was visiting NYC for the night. After being towed here on a Sunday when our car wouldn't start, they told me a rat chewed through my wires and couldn't fix it until tomorrow. We had to take a train home that night for work Monday, and leave our car there. The next morning, they call with a $1,700+ quote to fix my car. Knowing that sounded way too high, I asked for a detailed estimate and pictures of the damage. I showed them to my trusted car shop at home, who couldn't believe what they were charging to fix a few chewed wires. He called them to see if they would change their tone after speaking to a "car guy" instead of a "young girl they thought they could take advantage of", and was able to get it down to $590.10. Which my car guy said was still absolutely insane as he would charge $70 to fix the same thing, since there is no parts needed and would take max an hour to fix. Having no choice since a tow charge would be just as expensive to get it home, we went ahead with the fix. My boyfriend picked it up the following Saturday (first day we could get off work), and drove it home. I quickly noticed my suitcase was unzipped and rummaged through as well as the rest of my car. And the next time we tried to start the car, it didn't start. Another $250 later (which was a deal because my car guy felt so bad for me), and my car is working again. No thanks for Goodyear NYC. Fast forward 2 months to today, when I got a toll violation in the mail. Confused, I looked at the date and quickly realized it was on a date that Goodyear had my "broken" car in their shop. The violation was 20+ minutes away in NYC at almost 8pm on a Friday night. Why would my car be driven in NYC on a Friday night after hours when their shop is closed? Was it driven other places throughout the week? Who was driving my car unauthorized and for what reason? Do not trust this shop or anyone there. I felt forced to come here as it was the only shop open on a Sunday, but should have listened to the rest of these Google reviews and waited until shops opened Monday. Anything would have been better than this experience.
7 years ago (22-03-2018)
I have to say, the first time of me coming here I was skeptical. The customer service here exceeded my expectations. I would definitely recommend to any one looking for trust worthy customer service, knowing that their car is in great hands.
7 years ago (08-01-2018)
The owner is very cool dude unfortunately the mechanics just cannot cut it. Don't go for the extras I think I did a lot of stuff that didn't really need to be done and I'm down a few thousand dollars more because of it. Four stars because everyone deserves to make a living and to be honest you're not going to get any better service around that area in Manhattan so you might as well go here.
8 years ago (10-12-2017)
Was towed to this place 3 hours after breaking down near the WTC on Sunday. Wanted 950 for an alternator, belt, and battery (although battery is fine). Had to negotiate down to around 650 without battery after suggesting we'd go to another shop. To top it off they stole some items from my car including a gift card, phone charger, sunglasses, gift card, and all my change. Thankfully I won't be coming back to this place ever again and will not recommend it to anyone. It's a shame AAA is associated with them.
8 years ago (10-10-2017)
I picked up my car and the floor mat has grease all over it and a cigarette butt—disgusting. After paying $1,000 you would think they would take better care of your car. Unacceptable. Every other place I’ve been puts a paper mat down, out of respect.
8 years ago (05-12-2017)
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