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Reviews, get directions and contact details for Greyhound: Bus Station

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Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent.

Address: 917 Harrison Ave, Panama City, FL 32401, USA
Phone: (850) 785-6111
State: Florida
Zip Code: 32401


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Reviews
This was by far the worst experience I've had with a Greyhound bus station. We arrived 15 minutes before the bus was to depart. The first thing I noticed was an angry looking driver, shouting loud while being rude to the passengers coming out of the ticket center. The ticket clerk was not behind the counter like he should have been, because he's helping the bus drivers with the passengers luggage, who also kept ignoring my husband who told him he needed to check in his bags. The clerk finally got behind the counter after the bus driver got behind the wheel of the bus. The bus driver honked the horn at my husband to say hurry before I leave you. When I looked at the time on my cellphone again, I noticed there was still 7 minutes before the bus takes off. Long story short, the driver did not wait one minute after honking the horn, even when he saw my husband (only person at the counter, and myself next to him, and someone who was waiting on their ride) luggage getting checked it, driver still left 7 minutes before departure. I was beyond upset. The clerk gonna have the nerves too say we were supposed to be there 30 minutes early like the ticket said. I want to know if that was the justification for him not being behind the counter when he was supposed to, and if is a justification why the driver left my husband. The distance from the passenger pick-up and the clerk's window is literally like 5 to 7 foot steps at this Fort Walton Beach terminal. I forgot the driver's name because is uncommon being that he looks Korean or something. I had to drive my husband all the way to Pensacola's terminal, for his next pick up, and u made it before the bus did. He was still looking angry and just acting rude towards the passengers for no reason at all. When he saw us he could not believe it, his facial changed. I did not give him a piece of my mind because my husband and many other passengers depended on whatever little sanity he was working with, and all I had up say to him could have clogged his judgement further. Is been over a month ago, and I'm just now seen this suggestion to give me feedback on that visit, and with all I've already wrote, it shows that is like it happened yesterday. I hope this man retires from driving because he looks like a heart attack waiting to happen, seriously. When I looked up this Greyhound online, and read the reviews, I understood why when it then happened to us. Thank you for patiently reading.
8 years ago (20-09-2017)
The station itself is plenty fine. Decent and rather close by from Lynn Haven, as well. Very helpful staff. If you're transporting goods, however, I will have to urge you to refrain from sending ANYTHING fragile. IT WILL BE BROKEN!
8 years ago (25-06-2017)
The ticket agent was friendly and patient. Very helpful.
8 years ago (02-10-2017)
The only one man that was working their was nicer than the other stations put together
8 years ago (20-08-2017)
There was only 1 man working thier and he was very Rude. I asked him for the number thier and he gave me the wrong number along with no help at all when I asked him a few questions.
8 years ago (16-09-2017)
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