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Reviews, get directions and contact details for Guest Services

Address: 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863, USA
Phone: (800) 365-5996
State: Tennessee
Zip Code: 37863


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Reviews
The only reason I am giving a one star review is there was no other way for me to write this review without choosing at least one. I am appalled at the treatment my daughter received from the Dollywood employees when she attempted to leave the park by exiting out of the end of the parking lot on foot to Veterans Blvd in order to walk a half a block back to our rental. Instead they instructed her to go all the way back through the park to take the "trolley" back to get to Veterans Blvd. When she got to the trolley they told her she could not ride without the 60 cent fare (which she did not have). Instead was welcome to walk along the road the trolley went to go about 2 miles or so out of the way to get back home. She started walking and was offered a couple of rides by creepy single guys at which point she had to go and call an Uber (thank God for the Uber phone app!). SHAME on YOU Dollywood for putting my girl at risk! And btw Southern Hospitality is obviously a thing of the past! 2 thumbs down and I'm taking the 1 star back
8 years ago (01-08-2017)
Got me through the gate very quickly
9 years ago (16-08-2016)
Quick and friendly.
9 years ago (29-08-2016)
Awesome
9 years ago (24-12-2016)
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