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Reviews, get directions and contact details for Hair Cuttery

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Hair Cuttery is the largest family-owned and operated chain of full-service hair salons in the country, with nearly 900 company-owned locations on the East Coast, in New England and the Midwest. A full-service, value-priced salon, Hair Cuttery Grand Hunt Center in Gurnee, IL offers cut, colors, blowout and styling trends for both men and women with no appointment necessary, as well as a full line of professional hair care products. Hair Cuttery is committed to delivering a delightful guest experience through WOW Service including a Smile Back Guarantee. Hair Cuttery is a division of Ratner Companies, based in Vienna, VA. Come visit us at 6545 Grand Ave.

Address: 6545 Grand Ave, Gurnee, IL 60031, USA
Phone: (847) 855-1534
State: Illinois
Zip Code: 60031


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Reviews
Went to get a pixie cut and didn't have a great experience. I asked for someone with experience and who is comfortable with that cut. I got Jade and halfway through realized she wasn't too experienced. She had to ask someone else for help and said she "didn't know what she was doing." Thankfully with the help of Sabrina my hair looked decent but I was still unhappy. I also felt rushed out the door by Jade. I went back a few days after and Jenny fixed up my hair. She was helpful and talkative and I loved the suggestions she made. I'm really glad the manager and Jenny helped me and fixed up my hair. I'm sure Jade is great with longer hair, But not so much with a pixie cut. Regardless I would return to this location!
8 years ago (22-08-2017)
Totally impressed! We took the whole family in for haircuts. We got in quickly. The stylists were dedicated to quality unlike many other haircut places. Even with young children. Been here before and we will be back again!
8 years ago (14-08-2017)
More a critique of their online system than this specific location. I had a limited window to get a cut, and signed up online, showed up on time, and told the wait was 20-30 minutes. Not the fault of the location, necessarily, but very frustrating.
8 years ago (09-05-2017)
Used to love this place! But it seems like they have changed all their girls. The last few times I've gone to get my son's hair cut and my husbands they butchered it. I will not be going back. Such a shame. It was so convenient to go there.
8 years ago (28-01-2017)
Horrible customer service. They said I'd be waiting half an hour, I ended up waiting an hour and a half! Not to mention the stylist cut my hair super short after I begged her not to! Never coming here again. I'm so upset.
8 years ago (08-09-2017)
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