Ulta Beauty

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As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 6517 Grand Ave, Gurnee, IL 60031, USA

Phone: (847) 856-1002

Website

State: Illinois

Zip Code: 60031

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Reviews

I have regularly had my hair done at this Ulta for over ten years. Ana in the salon is amazing, I constantly get complimented! Everyone at the Benefit Brow Bar does impeccable work as well. Very friendly and helpful staff. Beautiful remodel! Easy and fun to shop!

 8 years ago (15-12-2017)

I love my stylist, Kelly, who is also the Salon Manager here at Ulta in Gurnee.  I highly recommend her because she is incredibly talented and truly cares about her clients.

I have been seeing her for several years, and I keep coming back because, first and foremost, my hair cut and color is always beautiful, clean and consistent.  I know what I like and I like what I know.  My natural hair-color is so blah and the highlights add dimension and glow.  I get so many compliments.   But even one time, we tried something different with my bangs and I went home and wasn't happy...so I asked to come back and she gladly reshaped my cut to make it just right!  Kelly puts her clients first and truly cares about delivering exceptional service.

As a person, Kelly is very kind and friendly, witty and interesting, and a good listener! I enjoy seeing her on a personal level as much as I enjoy getting my hair done.  Admittedly, I think Ulta services are probably pricier than other salons, but I make room in the budget because for the quality of my service from Kelly and the quality of the Redken products she uses, it's well worth the cost.

 8 years ago (21-12-2017)

This review is for the store and not the salon, which I haven't visited. This Ulta location has a very good selection of prestige brands. I had a brow wax at the Benefit Brow Bar in addition to shopping. Chloe did a nice job on my brows and helped me select the right color of brow products. The staff are not overly aggressive as can sometimes happen, but they did seem helpful as I was asked several times if I was finding everything I needed.

 8 years ago (09-10-2017)

I love shopping at Ulta. They have some good deals with the coupons that send out and they carry good brands, specifically with the skincare but something needs to be done with the checkout process. 
I've worked at an Ulta before and when I worked there not everyone was trained to be on the register and I don't know if it's the same with this location because the line to checkout is always so long. And when it's so long they only have 1 or 2 girls on the register. When I'm in line, I look out to the rest of the store and I see the rest of the employees just walking throughout the store doing nothing. They either need to train everyone how to work the register, hire more people, or encourage the cashiers to call out for help. 
This problem has been going on for a while too. I thought things would get better after the remodel but unfortunately they haven't. They're going to lose business because I see so many people waiting in line, put their stuff on a random shelf and leave.

 8 years ago (03-11-2017)

I got my Hair trimmed by Sarah. She did an amazing job. She listened to what I wanted and left my hair feeling softer than ever! I highly recomend!

 8 years ago (09-10-2017)

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