Haller's Repair

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Address: 521 W Lincolnway, Cheyenne, WY 82001, USA

Phone: (307) 778-8880

Website

State: Wyoming

Zip Code: 82001

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Reviews

Good people to deal with.  They have always done great work for a fair price.   None better.

 8 years ago (07-09-2017)

I called multiple places in Cheyenne attempting to find someone local who could work on my Volvo. I took it in when they opened and didn't hear anything from them that day. The next morning I call, and it sounds like they weren't gonna call me any time soon. I figure out what wrong, and find there's a recall on the major issue, and a couple of minor issues.

I say I'll take it to the Volvo dealer to get the major issue worked on, and then come back for the minor issue. I got to pick the car up, and notice the cup holders in back aren't working any more. Turns out the mechanic charged me for TWO hours of work at $125/hour. So I think I won't actually go back, since they weren't in a hurry to let me know what was wrong and they charged full price for two hours of diagnostic work AND they broke my cup holders.

 8 years ago (25-05-2017)

Dropped our truck off on a Friday. Didn't hear back until the following Tuesday only to be told he couldn't fix the problem, after we had gone that entire time without a vehicle. He said he couldn't fix it because he didn't have a certain tool that only the dealership would have. Come to find out there is no "special tool" required for that particular repair (front crankshaft seal). From the start he had an attitude with us and was not helpful at all, not to mention he lied to us.

 8 years ago (22-06-2017)

Has done a great job on my 07 Dodge diesel

 8 years ago (12-12-2017)

We called this shop at 9:00 am and they said to bring it in before lunch and they could have a look at our RV and have it out that afternoon.

We limbed our RV into their shop shortly after 9:00 am. Left our RV with them until noon, while we drove to eat breakfast and shop at some antique shops.

We returned at 2:00 pm and they owner was busy talking to his staff about ways to order parts that might be cheaper for them.  I waited for 30 in his sight while he continued his talk with the office staff.  He finally addressed me and said he hadn't looked at it yet and didn't know what it would cost.

We left again and returned at 4:00 pm the same afternoon.  The owner was busy addressing the dissatisfaction of the customer in front of me.  When my turn came he said, "When I know something you will know something."  I then asked, "You haven't look at it yet?".  The owner repeated with a harsh tone, "I said, 'When I know something, you will know something."

I gave up, demanded my keys and I decided I would tow it to Denver before I would give that arrogant, abusive, low quality person a dime of my money.

 9 years ago (27-06-2016)

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