TNTs Advanced Automotive

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About

Cheyenne's local Auto repair experts. Diagnostic, Service, Repair. Drivetrain, Suspension, Engine, Transmission & Axle. Auto, Truck, SUV or Jeep. 635-7205

Story

TNT's Advanced Automotive is TNT's one stop customization and repair shop. Owned by Bob & Mary, the same driven people that run TNT Customs, you can be sure that all your vehicle's needs will be taken care of. Contact us by phone or email, (307)-635-7205 or [email protected].

Address: 807 S Greeley Hwy, Cheyenne, WY 82007, USA

Phone: (307) 635-7205

moc.smotsuctnt@sllatsni

State: Wyoming

City: Cheyenne

Zip Code: 82007

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Best auto shop in town. Very honest mechanics. Affordable and trustworthy. Only place I take my vehicles to.

 7 years ago (12-03-2018)

Very honest mechanics and reasonable prices.  And there is nothing they can't handle.  Very very capable and quick.

 7 years ago (21-03-2018)

Excellent!   The service manager was on top of things.  Great service.  Will refer people to TNT.

 7 years ago (25-02-2018)

This is long, but I feel like the whole story is important to understand why only one star.  I actually would choose zero if it were possible.

Back in July 2017 we chose this shop for our engine swap because they are supposed to be Jeep specialists and we have a ton of aftermarket parts on our Jeep, and they were referred to us by our preferred shop in Denver since they were booked out 6 weeks at that point and as our only vehicle, I couldn't be without it for that long. Since we were camping in Medicine Bow it also made sense to stick to a shop in Cheyenne.

Since they had to detach the engine from the transmission I went ahead and had them put in a new torque converter and inner seal. 18 days after they got it we finally got it back. Then the new engine threw a rod (the entire process of which from loss of power, to clacking noise, to total shut down took about 45 seconds) at only 3036 miles even though I never took it above 3000 rpm because it was in the break in period, even though Sean told me that 4500-5000 rpm's was OK (I knew better).  36 days later on a friday the new engine arrived but with the wrong oil pan.  I hitchhiked the 35 miles into town because he had told me Friday morning that it was there and that he was busting butt to get it done for me and that he would keep me apprised of his progress.  That never happened, so I ended up (a lone female) spending the night in the trucker's lounge at the flying j.  He finally got back with me Saturday morning to let me know about the oil pan.  So I Ubered over to a motel down the street from the shop, checking out Monday morning and spending the whole day in their waiting room.  I did get to drive it out of there late Monday evening, we broke camp Tuesday in a snowstorm and got back down to Denver.  

At just under 1000 miles I got it into our preferred shop to get it thoroughly inspected, one of the things they did was an oil change, they told me that TNT's work looked really sloppy and based on what they were seeing they would never send anybody else to them.  One of the things they found was a top end "tick" and found that the exhaust manifold wasn't tightened down all the way.  This was just before Thanksgiving.

Fast forward to now.  I am visiting my son in Wisconsin.  I still am under the first 3000 miles.  I never got above 65 MPH all the way here, and have been still always keeping it under 3000 RPM.  Just when I arrived at my son's house there is a clackety noise but it seems like it is coming from the top end, so we get it into my son's preferred shop, owned by an ase certified mechanic of almost 20 years.  What he finds is that the torque converter installation was done so badly that the bolts backed out and cut a huge groove in the starter, leaving metal shavings in the bellhousing.  He also found that someone during the installation of the oil pan tried to force the wrong bolt into it and damaged the bolt hole, causing a pinhole oil leak.

Sean said in an email that they would work with me and the shop in Wisconsin to get it taken care of and to call Tom;  Tom at TNT says they will not take care of this, as it has been longer than 3 months, despite the low miles.  He also tried to denigrate the guy who currently has it, calling him a kid who doesn't know what he's talking about when he's actually a middle aged, highly experienced mechanic, and tells me that the other shop I have since had it in must have done something to it.  He also said that this was the owner's decision.

I am absolutely appalled at the low level of customer service that I am receiving right now, and also completely blown away that they are not only not standing behind their work, but that they are also being slimy jerks about it and playing the blame game like children.  Appalled.

 7 years ago (25-01-2018)

We were traveling cross country and no-one else could get us in till the next day.  They fixed our car for half the price of other shops I called and got us back on the road in an hour.  They even put 2 guys on it get us going faster. 
Great service!!!

 8 years ago (05-05-2017)

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