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Reviews, get directions and contact details for Hearn Ford

About

Your hometown Ford dealer, family owned and operated for over 50 years!

Story

Hearn Ford has been family owned and operated since 1965. We serve Chatom and the surrounding communities. We also have vehicle delivery available if you cannot come to us. Here at Hearn Ford, we strive to do our best for all of our customers. Our salespeople will try to find you the best deal and help take the hassle out of finding your dream car. Don't see what you're looking for on our lot? We can find it for you! If you can't get here by closing time, all you have to do is give us a call and make an appointment and a salesperson will be available to help you.
Hearn Ford also offers a full service repair shop complete with parts department and a collision center. We have people on staff to help with mechanical issues and to offer support for the new technologies available.
Come by and see us today or give us a call at 251-847-2229

Address: AL-17, Chatom, AL 36518, USA
Phone: (251) 847-2229
moc.liamtoh@drofnraeh
State: Alabama
City: Chatom
Zip Code: 36518


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Reviews
Very friendly. New owners not so much! Give them only 1 star.
7 years ago (15-11-2017)
Make a long story short we was told that our service was covered by our warranty by brad and Vickie besides 100.0 deductible. Took vehicle to them August 8,2017called checking on truck. Vickie stated they had to order another part that's going to be in Friday around 11:30. Was asked was it covered under the warranty she state yes. Called Friday around 3:45 it was stated the truck will be ready before closing and we need to be there before 5:00. Okay we get off work. Get over there in was told that the service was not covered James Rovenstine called in stated that Vickie say she don't remember saying that it was covered under warranty. James Rovenstine stated that they assumed it was covered under warranty. He then tell us that he will pay his guys to take the new part off in put the old one back on. Ok, we tried to resolve the matter, in said we will pay for the part since you stated u was paying your guys to take the part off. He come back saying he got to get with Colin Ward the general manager. James Rovenstine stated than the general manager out of town and he would be mad too. Please do not use this company. I have the whole conversation recorded in will be used accordingly.
7 years ago (12-08-2017)
Great service dept
8 years ago (16-06-2017)
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