Helzberg Diamonds

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Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 9618 SW Washington Square Rd, Tigard, OR 97223, USA

Phone: (503) 670-7885

Website

State: Oregon

Zip Code: 97223

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

Thank goodness I bought the plan that allows for ring sizing and fixing the ring in general.  Since I bought in Feb. of 2017. I have worn the ring MAYBE 20 times. Why, you ask?  Half the time I have owned it it has been back into the store for repairs.  First I let the salesman talk me into a size I knew would never fit, and it didn't.  So for the first 2 months of owning it until I could get back to the store, I didn't wear it.  When I got it back, wore it a few times, before noticing a diamond was missing.  Back to the store.   I've now had it back for a month or more, but still don't wear it often, and today while wearing it I notice ANOTHER diamond missing.  If I could return this for all my money back I would.  STAY AWAY! Or buy the care plan.

 9 years ago (14-11-2017)

Did over online and pick up in store. There wasn't a huge wait for delivery and pickup was fairly easy. The staff seemed friendly and the ring looks wonderful.

 9 years ago (09-10-2017)

The best customer service I have ever received. The jeweler did an amazing job on sizing and refurbishing my ring. Thank you so much

 9 years ago (06-09-2017)

My mother bought a ring and was assured by Jeff it was 14k.  They wrapped it up and folded the paper work, never showed us the specifics. On the ride home I looked inside the ring and saw a 10k, sure enough the paper work confirmed it was only 10k. The ring then became so over priced. We called and it almost seemed like they weren't surprised, like a "oh darn you caught me" needless to say the ring went back immediately.

 10 years ago (03-10-2016)

Purchased a ring here for my girlfriend. I was given the wrong size and told that I could bring it back and get it resized at no cost. I didn't have the chance to get back into the store until almost a year later. When I talked to an older gentleman working there, he told me I would have to purchase a lifetime care plan ($150) in order to get it resized. I explained to him the situation and he told me there's no way that could be true, and I'd have to either purchase the care plan or pay to get it resized.  It's unfortunate because I was looking forward to giving them more business, but I'll never step foot in there again and I'll recommend no one else does, as their customer service is horrible and they'll call you a liar to your face. The biggest impression I got from their management is that integrity and honesty are not important at Helzberg.

 10 years ago (10-04-2016)

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