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Reviews, get directions and contact details for ABC Jewelry Co

About

ABC Jewelry is a family owned & operated wholesale, custom design, Portland Jewelry Company, manufacturing uniquely affordable jewelry designs.

Story

ABC Jewelry is a family owned & operated wholesale, custom design, Portland Jewelry Company. Our store, located in Portland, Oregon, features the highest quality diamonds with custom designs for your bridal sets, engagement rings, wedding & anniversary bands, & fine jewelry for any occasion. Absolute Brilliance Jewelry designs & manufactures your custom jewelry in-house, making each unique piece fabulously affordable!

Address: 534 SW 3rd Ave 5th Floor, Portland, OR 97204, USA
Phone: (503) 227-2521
ten.yrlewejcba@ofni
State: Oregon
Zip Code: 97204


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed


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Reviews
I would recommend this place more than any other jewelry place any day. They helped my husband pick out the perfect engagement ring and then custom made our wedding rings at a VERY reasonable price. His was a replica of his grandfather's ring and mine had a lot of detail, like leaves and a nature look to it, and they did an amazing job. But what really sets them above and beyond the rest is how personable they are. They are not your average, sales driven company, but are real people there to help and really nice. I've been married for a year and a half now and am very pregnant and swollen, so I called them to see if they could help me get my ring off (it needed to be cut off). I was afraid that I had voided the warranty because around the time the 6 month cleaning was due, I was already starting to swell and couldn't get my ring off, so I never took it to get cleaned. I didn't really think about how long I had gone without getting it cleaned until the unexpected happened: my Dr told me that I either get it cut off now or they are going to cut it off when I go into labor. So I went in and told them the situation and they were amazing! The cutting and resizing are not a part of the warranty, but they did cut it off at no charge. Then they told me to come back after I have the baby and they will resize both my wedding band and engagement rings for no charge! And they went ahead and cleaned my engagement ring and said not to worry about the situation of not having my ring cleaned because they will still take care of it and the warranty is still good anyway. I was NOT expecting for them to be so kind about this!! And to top it all off, they let me bring in my dog and even gave her a treat! I don't particularly like walking down the streets of Portland by myself, so I knew I would feel safer with my dog, who is protective of me (and over 50 lbs). I mentioned this to them on the phone and they said it was totally fine, and they were more than accommodating and REALLY nice about it. So, in a nutshell, if you want the normal company, policy/sales-driven jewelry experience go to one of the mainstream jewelry companies or something. But if you want some amazing jewelry (again, they are GREAT at making jewelry right there in their shop), a great deal, friendly staff, and a personable experience (even long after you buy the jewelry), you should definitely check this place out.
8 years ago (17-10-2017)
I can't speak highly enough about ABC . I had previously tried other Jewelers for small repair jobs and was not pleased by the way I was treated so I was looking for a place I could trust . I went to ABC to have my mother's wedding set enlarged after I inherited it. I chose to wait while they did the work and I found people of all walks of life coming in for everything from a gift for a spouse as a repeat customer, to looking to resell, to looking to purchase for the first time. I was impressed by how everyone was treated equally despite their small job or large purchase interest. They treated me with kindness and compassion understanding that my rings from my mother we're very sentimental. The sizing was perfect I decided to give several more pieces to them for sizing, to replace lost stones and to fix a broken earring back. They always clean the pieces as well and make them brilliant. I'm so happy to find a place with such warm and honest people
8 years ago (19-06-2017)
Honest, knowledgeable, (SUPER) friendly staff. My husband and I had our wedding bands adjusted here. We also had my engagement ring adjusted, a promise ring repaired, and *drum roll* had a special adjustment done for my engagement ring to prevent it from "spinning" (constantly sliding to one side of my finger). Solved the problem perfectly! Pricing is beyond reasonable... I have always been pleasantly surprised by how low the cost has been. Highly recommend!! Also, if you have a ring adjusted, and live out of state, if you need it adjusted again, you can just mail it to them and they will mail it back. This is why I recommend ABC to friends that are just visiting Portland as well.
8 years ago (14-04-2017)
ABC is amazing! They worked closely with us to design three custom rings, and each one came out beautifully. ABC was really attentive and they did an excellent job capturing the designs we wanted. They use computer graphics and wax previews to make sure they understand exactly what you want. And they treated us like we were family and surprised us with a baby bracelet when our baby was born. Special shout out to Stephanie who was incredibly patient with our last design when it took us a while to figure out what we wanted. She is such a pleasure to work with and she really understood our style. We will definitely be coming back to ABC for future designs!
8 years ago (17-02-2017)
I have had positive experiences with ABCJewelers consistently! Every time I need custom jewelry, adjustments, and even diamonds removed from an old ring. They are careful, very easy to talk to, and they listen to my ideas. I had a custom wedding band made and they checked with me at each step of formation (wax up, etc) until they knew I was satisfied and could proceed. Wonderful! 5 stars!! Even now, my mother-in-law has me take jewelry in for her as well. :)
8 years ago (07-06-2017)
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