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Helzberg Diamonds

  1. Southcenter
  2. East Hill-Meridian Jewelry Store

Reviews, get directions and contact details for Helzberg Diamonds

Helzberg Diamonds

Story

Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 601 Southcenter Mall, Seattle, WA 98188, USA
Phone: (206) 444-0840
State: Washington
City: Seattle
Zip Code: 98188


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info
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Reviews
Walked into the store and the woman barely would look up from her tablet to welcome me. I had been waiting for months after finding the wedding band I wanted to go into Jareds. I was excited and instantly discouraged just by her attitude. She walked me over to the band to look at about 10 bands when I asked if they had more she responded no. I showed her ones i had see online and shes respones yes we have it but not here. The woman asked like she did not want to help me at all. I now will be finding my ring else where and ill not be going back.
7 years ago (22-04-2018)
On November 22, 2017, I came in the store at Southcenter Mall at around 12:30 pm. I mentioned to the date and time for a store manager to review the customer service of the employees on this shift. I stood at counter to wait for the service. The employee saw me but she kept chatting with another employee. I waved her and she approached to me. I complained that I stood there for awhile, but nobody served me. I knew she saw me and she ignored me. She said she did not see me because a price board block her view. I confirmed with her that I walked around display counter two rounds. I was sure she saw me. She asked if I were mad at her. I replied, “A little bit.” She said, “Thank you for your generosity to forgive me.” If store managers review my comment, please train your employees for better customer service. RESPECT CUSTOMERS EVEN THOUGH THEY ARE WINDOW SHOPPERS. I bought a necklace with an pendant on that day. I’m not a window shopper who craves for a diamond with empty pocket.
8 years ago (23-11-2017)
Great quality jewels reasonable prices and exceptional service!
7 years ago (21-04-2018)
We had an amazing experience today with the workers in this store location! We needed my wedding ring resized and inspected. We also needed a necklace chain fixed but since they couldn't fix it they gave us a new one at no cost! We do have the care plan for these items so maybe that's why our experience was very easy. They were very polite and quick to help us! We only buy our jewelry from them because of how nice they are and every time we go back needing something they are quick to help. Every location I have visited has been a good experience.
8 years ago (14-09-2017)
This Helzberg's store has been our gp-to place for gifts, birthday, Christmas, anniversary, etc. The crew is really knowledgeable and friendly. The manager Anna knows our names and has been known to step in with an additional $100 discount. the store sends coupons for free gifts to my wife for her birthday and other occasions, which provide nice gifts for her family members. We make major purchases with no interest for six or twelve months. We're grateful to the staff and to this Helzberg diamonds store for many special, cherished gifts.
8 years ago (06-12-2017)
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