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Reviews, get directions and contact details for Jared The Galleria of Jewelry

Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Tukwila today.

Address: Parkway Square Shopping Center, 16840 Southcenter Pkwy, Tukwila, WA 98188, USA
Phone: (206) 575-2428
State: Washington
Zip Code: 98188


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Reviews
Summary: This company is GREEDY, MISLEADING and CROOKED. You should buy your jewelry elsewhere. I WILL NEVER BUY ANYTHING FROM THIS COMPANY AGAIN. If I could give negative stars, I would. I bought a diamond ring from this location, and after up-selling me on everything under the sun, they told me that I could open a credit account with them that would be interest free for a year if I purchased this ring through them. I agreed and opened the account, bought the ring, and moved on with my life. After several months of paying on the account, I took a closer look at my statement and realized they'd been charging me a very high interest rate on this purchase for months. When I called their customer service line to find out what was going on, they told me that in order to get the interest free deal, I would have had to have put 20% down in the store. They'd never mentioned 20% in the store, and if they had, I would have done that. So essentially, they LIED RIGHT TO MY FACE in the store about how this account would be interest free for a year. Then when I called and spoke with their customer service department, I heard things (in a very condescending tone) like "Have you even been reading your statements?" and "Well, you should have put 20% down if you wanted interest free..." etc. This company is greedy, misleading and crooked. You should buy your jewelry elsewhere. I know I will be in the future.
9 years ago (02-04-2016)
I have been into this location several times now to have my ring sized and have experience very poor service. My fiance purchased the 1 year service, so that I could have my ring re-dipped and sized at my leisure. He purchased my band from Jared, because they have their own shop within their store. My ring is on the larger size (4.1 carats) and it turns out that there is only one person that can work on my ring in there shop due to its size and value. This was not explained to my fiance prior to purchasing the ring. Scheduling a time to bring my ring in and leave it for an extended period of time has become a problem; when they originally said that it would only take about 30 minutes to have my ring worked on if I brought it in. Please be aware of their low level of customer service prior to making a purchase. I will say that by speaking to the Manager of the store you will make progress in having your issue dealt with in a more timely manner.
13 years ago (28-05-2013)
Sure their selection is great, when you're in there and you're going to spend money this service is exceptional! However once you've spent the money I found communication and is is at an all time low. Before I actually made the decision but I was on file for possible purchase I think my phone rang everyday. After when waiting for responses. .. crickets. Would not purchase from this jeweler again.
13 years ago (22-02-2013)
My husband and i went in to see what they had available for when we were ready to purchase. We worked with Tammie first, she was helpful and very nice, and helped us on the path to what we were looking for. When it seemed we weren't going to find exactly what we wanted (we were very picky and stubborn) Bonnie came in and rocked it. We found the ring we wanted with a custom alteration, she also found -the- perfect diamond for us. Then we came up short on being able to afford it, and she worked some sort of magic and we were able to pick our ring and diamond up the next day! We've had some trouble with the side settings I have but its a bit of a high contact area so that was bound to happen. We are in the process of getting it remade inset so it won't be a problem. The prongs seem to be poor quality in the fact that one keeps (2 times now) breaking off or bending. The diamond is better than all my friends and all the ones i've seen. absolutely gorgeous. :) So the two times i've gone in to get it fixed i have come across snotty rude people but Bonnie, or her second in command (forgive me if i cannot remember her name right now.) The service was AMAZING with Bonnie. I'll be coming back here for my jewelry needs as long as they have what i want. :)
13 years ago (14-01-2013)
As I read the comments I must take them with a grain of salt and understand working with jewelry seems to be an art. I have not only purchased many things over the years I have some of my items not bought at Jareds worked on. I have had excellent service and I have found the prices reasonable. I think it would be fair to say that from time to time things may go wrong in any retail experience and I for one wouldn't judge a business on one visit, if I did I don't think I'd have very many places to shop!! Anyways, give it a shot, I did and have enjoyed many years of great service.
15 years ago (02-11-2010)
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