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Helzberg Diamonds

  1. South Dakota
  2. South Dakota Jewelry Store

Reviews, get directions and contact details for Helzberg Diamonds

Helzberg Diamonds

Story

Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 4001 W 41st St #215, Sioux Falls, SD 57106, USA
Phone: (605) 361-9771
State: South Dakota
City: Sioux Falls
Zip Code: 57106


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info
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Reviews
Terrible service. I bought a watch there, had it drop and crack the crystal. The watch was still running. I took it in December 15, 2017, and since it was still under warranty Helzberg sent it to a service center for repair. After several checks on why it was taking so long and the repair shop saying they had to order parts on 2 or 3 occasions, the watch was returned to me March 10, 2018 ( almost 3 months later). It would not run, but they told me to take it home and put it under light to charge the battery. Did that, and it still does not run. The second hand stops on the minute hand. Now I have to take it back on March 11, 2018. I don't even want to think about how long it is going to take this time. Hertzberg and their service center do not know the meaning of "customer service" or the "Delighted Customer".
8 years ago (10-03-2018)
Love this store! Employees are great and jewelry is beautiful! All my jewelry is purchased from Helzbergs!
9 years ago (30-11-2017)
The representatives were very pushy. I was very specific on the fact that we were only getting ideas for engagement rings and that we were not going to be purchasing that day. I appreciate the fact that they were very clear in how their financing works and that I only had one more day to untilize it. I appreciate the reps listing the pros and cons of the ring styles. But I did not appreciate the rep blatantly degrading another store. I appreciate warnings of what to look for in warranty and repair prices, but it is my decision So I will not be ruling Helzburg Diamonds for future purchase but this store( located in Empire mall) will be off my list.
9 years ago (03-09-2017)
Recently had them solder together a wedding and engagement ring that were supposed to match up perfectly. However, when I received it the wedding band was curved differently so it does not sit flush with the engagement ring portion like they said it would. Also, the last two times I have had a ring in to be repaired/cleaned, they claimed they called us when it was done but never actually did. Taking the rings back tomorrow, hopefully they can get their act together. Spent too much money for this Wal-Mart level service.
10 years ago (03-05-2016)
The service and staff is excellent. Picking any kind of jewelry is fun with the staff; they really have a lot of knowledge about the designers, collections and the stones and metals used. The company they use for the credit lines is awful! The credit service alone has ruined my relationship with Helzberg Diamonds.
11 years ago (07-11-2015)
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