Helzberg Diamonds

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Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: Spc. S6B, 2825 S Glenstone Ave, Springfield, MO 65804, USA

Phone: (417) 881-6066

Website

State: Missouri

City: Springfield

Zip Code: 65804

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Had a great experience in the store. Have been waiting months to get my card and statement in the mail. I failed to get a statement then I started getting calls for collection on a statement I never received. I finally received my statement for my credit card I opened with this company and I went to pay my bill and you have to have your card to register online. I have received multiple calls to pay my bill and I informed them that I will pay my bill when I get my statement. The worst service I have ever had with any company ever is this one. Again I had an amazing experience in the store but this is awful. I will never be shopping with this company again due to the rudeness of customer service and lack of customer service.

 8 years ago (14-04-2017)

We got our rings for our wedding here.  We ordered them on Saturday, October 5.  We were told that my wife's ring would be sized in the store and be ready in a few days.  We were also told that mine would have to be ordered and would arrive within two weeks.  We asked several times to make sure because our wedding is November 1st.  They had my wife's ring ready about two weeks after they were purchased (much longer than we were told) and at this point informed us that there were "issues" with my ring and that they weren't sure when it would arrive.  It's now been three weeks and it hasn't arrived.  We have been informed that it likely won't be here in time for the wedding.  Most of the sales reps in the store didn't offer to look it up when we called; as a matter of fact we only found out that it was going to be delayed when my wife showed up in the store. It's too late to buy what I want somewhere else now.  Ruined the best day of my life.

 12 years ago (28-10-2013)

Got my fiancé's wedding, and engagement ring here. They offer great prices, warranty on other stones besides just diamonds(Zales and kay), great selection, and friendly staff. 

 12 years ago (12-05-2013)

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