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Reviews, get directions and contact details for Justice Jewelers

Justice Jewelers

About

Justice Jewelers

Story

We exist to help our customers celebrate those special moments in their lives.

Justice Jewelers is proud to say we've been a part of the Ozarks community's special moments since 1981.

With the largest selection of: designer rings, fashion jewelry, loose lab grown and conflict free diamonds, and ultra knowledgeable staff of Jewelry Specialists, we are here to guide and help you celebrate life no matter what your budget.

And with the best Diamond Bridal Guarantee in all of Missouri means we take care of your entire engagement ring - including the center diamond - for free, for life!

Best of all, with our Something Borrowed Program, Justice brides borrow up to $25,000 of sparkling jewelry for their special day for FREE!

Address: 3520 E Battlefield Rd, Springfield, MO 65809, USA
Phone: (417) 881-0551
moc.srelewejecitsuj@gnitekram
State: Missouri
City: Springfield
Zip Code: 65809


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Had a very poor experience. Well I had a great experience until I learned we had been lied to on more than one occasion and the manager there did not seem to care. I mean there is no possible way a "seasoned sales representative" could ever make a mistake, right? Went in with a card with my sisters ring size to help my future brother in law purchase her ring. She had been sized for a 6, he was under the impression that is what he was purchasing. Disclaimer: not a size 6 as she said. Also, not a free ring sizing as promised. Went in to get it sized and the two girls look at each other and say "why does Terry keep saying it's free when it's not." Maybe a better question is why isn't the sizing fee coming out of Terry's pocket when the employees know she keeps telling people it's free. Every time I tell someone of our experience we are told that the seasoned sales representative was intentionally taking advantage of a young couples that might not know sizing is usually free when you purchase a ring. People say when you shop local they make you feel like family, we definitely didn't feel like family.
8 years ago (08-01-2018)
If I could give this a 0 star I would. My Tag watch worked fine until I had the battery replaced 3 weeks ago. Now it needs major repairs. The nonchalant attitude they had when they told me this was appalling. Do NOT take anything with any value there. Pure dissatisfaction!
8 years ago (31-10-2017)
I've been married for 7 years and recently had an accident with my wedding ring where it fell off and got run over by a lawn mower. It was all mangled. I took it to Justice Jewelers and they restored it back to the pristine shape is was the day I got married. You can't tell it was cut up. I couldn't be happier with the service and experience!
8 years ago (30-09-2017)
Keith and Jonna provided the best customer service! Jonna took the time to help us find exactly what we were looking for with the ring and the diamond. She is hands down the best service representative I have encountered in any field. Keith's management style definitely puts the customer first and he made sure that I was completely satisfied. Great team effort from them and the rest of the staff at Justice Jewelers!
8 years ago (09-08-2017)
First of all, Jonna (sp?) is super nice. Customer service is horrible. The have "fixed" my ring twice now under the guarantee. You can tell where it was "fixed" and it takes forever plus a different excuse every time. I also had my bridal bands attached to the engagement ring - poor job again. If you want something you have to order, wait past the due in date, pay a different price than what was quoted, have your diamonds fall out and poor repairs- go for it. I wanted unique. I got a headache that will last a lifetime, or until they go out of business.
8 years ago (21-08-2017)
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