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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Springfield today.

Address: 2825 S Glenstone Ave Suite 03B, Springfield, MO 65804, USA
Phone: (417) 887-6262
State: Missouri
City: Springfield
Zip Code: 65804


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Look online on the better business bureau. Type in Kay Jewelers, then for the address this store's address. It will blow your mind. This place has 90% negative reviews ! 44 negative reviews filed !!! It gets better... 1,178 total customer complaints! Watch out people. DO YOUR RESEARCH
7 years ago (03-01-2018)
I love this place! The staff is phenomenal and meet all of your needs. They take their time with you and make sure you're taken care of. I would highly recommend buying ALL of your jewelry from them!
7 years ago (22-11-2017)
5 years ago i walked in to this store and was treated like a human should be, with a budget and a need for jewelry for my girlfriend, today when i walk in they hardly want cash money and only push their "Kay card" and joked around at the fact i was only looking for the right ring. i guess what i am looking for is a new jeweler will not go back here again
7 years ago (11-12-2017)
I have lived in three states over the 16 years I have owned my wedding rings. I have the original ESP diamond policy. Twice in the three years I have lived in Springfield have I taken them here for ESP servicing. The first time, I needed the rings rhodium plated and I requested that they widen the band's because they have worn down. They came back soldered together. The second time, I sent them to get rhodium plated, unsoldered, and widened. They came back soldered and barely widened. My husband's ring , dropped off the second time with mine, came back a different ring. When I complained they actually ARGUED that I didn't know what his wedding ring of 16 years should look like. I can't even deal with these people. I know they "send the rings out for work to the shop". But the shoddy argument is the last straw. Save your money. Buy a ring with a guarantee some where else. I'm ready to sell my original wedding rings just so I never have to do business with these people again.
8 years ago (02-01-2017)
They don't talk to you if you don't look like you have money we waited a hour and no one helped use all we need was a ring cleaned that we already had payed off
7 years ago (24-08-2017)
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