Heritage House Suites

Reviews, get directions and contact details for Heritage House Suites

About

Your Home Away from Home

Address: 209 S 6th St, Indiana, PA 15701, USA

Phone: (724) 463-3430

Website

moc.setiusesuohegatireh@nimda

State: Pennsylvania

City: Indiana

Zip Code: 15701

Update Info

Similar places near

Hilton Garden Inn Indiana at IUP 1 miles Stayed at Hilton Garden Place this past weekend.. Wonderful experience. Nice comfort...

Park Inn by Radisson Indiana, PA 2 miles We have stayed at Park Inn several times and it's always a pleasant stay. We were the...

Hampton Inn Indiana 2 miles We were just in town for one night attending a funeral. We had stayed here previously...

Days Inn Indiana 2 miles You pay for what you get. The amenities are exactly what you'd expect, nothing specta...

Best Western Indiana Inn 3 miles Mike at the front desk was beyond polite and helpful. Room was on the smaller side bu...

Rodeway Inn 303 miles Simple and nice hotel. Lacking breakfast options... Biscuits & gravy, cereal, bread, ...

Econo Lodge 303 miles Very clean rooms, cozy, the staff are polite_willing to help and very welcoming. I...

Hampton Inn & Suites Richmond 303 miles Would have given 5 stars if the floor in the pool room wasn't so slick. Myself, my hu...

Potawatomi Inn 314 miles We did a last minute trip to the Potawatomi Inn as a small family get away and for ou...

Super 8 Howe 335 miles Good location with truck parking in the back. Very clean. The staff are friendly and ...

Best Western Plus Gas City 335 miles Upon our arrival we were pleased with the exterior appearance of the hotel. It was sn...

Econo Lodge Marion, IN, 46952 341 miles We accidentally made a reservation at this hotel instead of the one in Marion IL. Th...

Hampton Inn Marion 341 miles Friendly staff but the property was not what I have come to expect from this brand. P...

Shipshewana North Park Amish Log Cabin Lodging & Campground

Shipshewana North Park Amish Log Cabin Lodgi... 342 miles This place was excellent. Good facilities, very clean and great customer service. Eve...

Baymont Inn & Suites Greensburg 345 miles Rooms are clean, comfortable beds and room temperature, even better that you can add ...

Quality Inn & Suites 345 miles So, the value was a bit more than we paid for. The room was clean and WiFi was fine. ...

McKenzie House Bed & Breakfast 347 miles Stayed here the day before my wedding. I live in the area, and had heard positive th...

Comfort Inn & Suites 349 miles Was actually surprisingly nice. Everything was clean. Bed was a little creaky but tha...

Reviews

We stayed with our three small children at the Heritage House Suites in Indiana, Pa. To our disappointment, when we had a major problem with the apartment, after one seemingly understanding phone call Paula, the owner, stopped communicating with us and neither answered the phone nor replied to email. The only one we reached was the housekeeper, who said that only Paula could deal with our problem, but that Paula was currently very held up by private issues. We did not follow-up persistently when she did not respond within the first days after we moved out. After a while, when we assumed that the private issues were resolved, we tried more often to reach Paula by phone. Paula never talked to us again except one time when she answered the phone and shouted "Talk to my lawyer!". We received the lawyer's name without further comment when we asked for it by email. To sum it up: Do not stay here if you would like a vacation place where someone assists you in case you have a problem with your accommodation.

If you care to read the long story:
On the second morning of our stay we saw a bat flying inside the apartment (Bell Tower Suites) at about 9 AM. We locked our children in one of the bedrooms and went to look for the bat, but it had disappeared. We examined the one big hole in the wall and the advertised "curved stairwell to nowhere" in the bathroom and assume that the latter has become the bat sanctuary.
Since bats can transmit rabies, which is 100% deadly if you are not immunized before symptoms appear, we immediately contacted Paula and explained that we could not stay there any longer and asked her to have someone try to catch the bat(s) so that they could be examined for rabies. She assured us that she would refund the amount for the remaining stay and inform us about the result of the rabies check if they catch the bat. We packed our bags, moved to a hotel and as advised by Paula returned the key to the housekeeper a few hours later.
This was the last time we had a normal conversation with Paula. We tried to contact her via phone and email but she never answered or returned calls or responded to email. Since one of our children had woken up in the middle of our first night there screaming, and since bat bites often are not visible, the entire family was advised to get rabies shots.
These are a series of shots (very expensive) on 4 different days. We spent two of our vacation days with our children in an emergency room and a clinic, and spent $15,792.99 because Paula refused to look into the bat infestation in the Heritage House Suites.
The end of the story: We then tried via lawyers to receive the compensation, but Paula denies to have ever talked about bats with us and implies that we made up the bat story to have had a reason to move out.
The question remains: why would we get rabies shots for our entire family and lose an entire vacation day hastily moving and looking for a hotel room (ending up further out of town), if we had not seen the bat? And why would we then not tell Paula about it before we move out, especially since we were waiting until she got back to us about the results to get the rabies shots?
Even if we never see a penny from Paula after her ignorant, unprecedented behavior following a terrifying incident for our family at her establishment (not to mention the financial burden and the loss of family vacation days), we hope that this account will help others to re-evaluate whether they are willing to put their health and piece of mind on the line to stay here.

To be thorough, here are pros and cons that are unrelated to lawyer-based communication and bat infestation:
+ the rooms of the Bell Tower Suites are fairly big
+ the A/C works well
+ nice old furniture
- broken antique pieces of furniture with signs that you should not use the furniture - it was only to look at
- the electrical wiring was largely reliant on extension cords
- the steps to the house itself as well as the steps in the stairwell were uneven and crumbling

      
      
      
 8 years ago (06-06-2017)

Famy was renting one of the rooms and I attended dinner. Beautiful building with amazing architecture. It is needing of small maintenance details but the building is amazing

 8 years ago (04-07-2017)

Wonderful place to stay! This place is huge and all the comforts of home.

 8 years ago (15-09-2017)

I was only there for a short time but everything was clean and well organized.

 9 years ago (27-09-2016)

We just returned from several days at the Heritage House and would stay there again for future trips. I'm from Indiana, PA and came back to town for my family reunion. Heritage House didn't have vacancy for our whole trip, so we stayed here for four nights and then spent one night at the only suite in town at the Park Inn. This was better. Realistically you are not going to get the Ritz in Indiana, so all things considered, I would choose this above any of the chain hotels in town.

Pros:
- Size: Almost too big! In the Thomas Sutton suite I kept losing my children in the enormity of the suite. For the cost of a standard hotel room, we had two full bedrooms, a dining room, full kitchen, screened porch, entryway, and crazy huge parlor. I couldn't get over it!
- Location: Can walk to nearly everything in Indiana, and we did. Huge plus!
- Friendliness of staff
- Cool historic house with beautiful original details
- Free wifi
- Cheap laundry in the basement with free detergent and dryer sheets

Cons:
- You do not receive housekeeping during your stay.
- You have to wash your own dishes and take out your own trash. There are a lot of signs up that say to take out all of your trash before checking out.
- It's not the cleanest. Lots of dust, some cobwebs, and visible ant traps.
- TV is "limited basic cable" i.e., the 4 main networks and some home shopping channels. Thank heavens for NetFlix.
- Some parts of the house are in disrepair. The doorknob to the basement (where laundry is) was broken, and I got stuck a few times. Thankfully a friendly fellow guest kept tools in his truck and was able to jimmy the door open for me twice.
- It's just an old house. That is partly charming and partly annoying when it means you can't find an outlet to dry your hair or that your shower is subpar.

Overall, the size/full kitchen + downtown location make this worth the dust.

      
      
      
 10 years ago (15-07-2015)

Comment on this business

Map, Satellite View
Street View

to add Heritage House Suites map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=heritage-house-suites&id=33540&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/heritage-house-suites-i33540.html" target="_blank" title="Heritage House Suites">Heritage House Suites</a></p>

Heritage House Suites

Reviews, get directions and contact details for Heritage House Suites

About

Find nearby businesses, restaurants and hotels

We use cookies