Hertz

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Address: 933 Francisco Blvd E, San Rafael, CA 94901, USA

Phone: (415) 451-0125

Website

State: California

City: San Rafael

Zip Code: 94901

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

I am a regular customer because of Steve. He is not only funny, but efficent.  He knows me by name and always does his best to get me the best rate.

This morning, he was the reason I was able to make it to work ontime.  He understood that I was behind schedule, and he expedited the process.  I made it to work ontime because of Steve.

 7 years ago (20-02-2018)

These guys were fantastic !! I was having a super rough week running way behind schedule and showed up several hours late to pick up the car. The gentlemen that greeted me at the counter were amazing. Knowing that I was in a hurry, they were remarkably fast getting me checked in and on the road. I really appreciated the important information they gave me on the insurance options without spending a lot of time trying to sell me a bunch of things I didn't need, which is something I go through at every other car rental place. When I returned the car they impressed me even more. While I had made up some time I was still running a little behind and returned the car almost an hour late. I was fully expecting a late return fee and a little scolding to boot, but instead I was told all was forgiven by the handsome man (with a devilish glint in his eye). They had me checked out faster then I was checked in. The next time I need to rent a car this is my spot. I so appreciated the kind, quick service, with just the right amount of comic relief, that made my week just a little bit easier. Thanks guys.

 8 years ago (19-06-2017)

Steve and Mike worked their magic and got me the car I wanted at a great rate. If you want an affordable rental from professional friendly folks go to Hertz on Bellam Blvd in San Rafael, they are the best!

 8 years ago (12-10-2017)

Other than always being understaffed, we love renting from Hertz. They are the only car rental company that allows us to drive their cars cross-country. We have never had any problems or issues with any aspect of our rental experience, from online reservations, desk agents, the quality of the rental cars, or the ease of returning the car.  I would have given 5 stars, but there is always at least a 15-20 minute wait, regardless of prior reservations being made, to pick up our rental car. If Hertz can resolve that issue, they would earn a 5-star rating from us! Otherwise, they are doing a great job!

 8 years ago (17-05-2017)

Last time I rented a car they over charged me, I try to talk to them and they didn't solve my problem. They treated me rude, and didn't even know why that was charged from my card. I called them again today and this lady, probably in a good position could've treated me well but no, she treated rude again and didn't care about my situation. RUDE, they should know better how to treat their clients. 

 8 years ago (07-08-2017)

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