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Reviews, get directions and contact details for Avis Car Rental

Avis Car Rental

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Avis Car Rental San Rafael operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 1305 Francisco Blvd E, San Rafael, CA 94901, USA
Phone: (415) 472-7878
State: California
Zip Code: 94901


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Reviews
Don't Rent from these People. They do not honor reservations. I've cancelled my morning pick-up reservation for a truck I had reserved 12 days ago when I was called and informed a few days before pick-up it would not be ready until 1pm. I personally had to call the 1-800 number to remove my reservation. I've happily booked with their neighbors U-Haul.
8 years ago (26-09-2017)
The staff member here saved our bacon. I would definitely recommend it, we picked up from a worse avis location and these guys took away the phoney charges and gave us a smile and sent us on our way. 5/5
8 years ago (30-08-2017)
Shady car rental. Charged me an extra day for being a couple hour difference in return. Don't rent from these people
9 years ago (02-02-2017)
Although the attendant was pleasant and courteous, I was frustrated with the service overall. Just be careful at this location when it comes to the vehicle you are actually given. I had reserved a an intermediate vehicle, charged for an intermediate vehicle, but given a compact. He never stated this fact at anytime...I had to come upon this information by looking at my final receipt. Never had an issue like this through Avis...just wont be renting from here again.
10 years ago (29-04-2015)
Very rude staff he tell me to bring back the car by 6 p.m I go their by 5.30 but no body was their and no place to drop the key I call him many times no answer I wait their one hour waiting then returned back home next day i returned the car although it is not my faullt charged me one day more ,he told be to bring back the car by 6 but he denied that he told me this .may husband was having a surgery I asked him to go the hotel to drop us the hotel is one minute from his office he refused and I waited with my husband for half hour until cap pick us it was a horrible experience
9 years ago (23-12-2016)
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