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Reviews, get directions and contact details for Hertz

Address: 1025 16th Street, Sacramento Downtown, Sacramento, CA 95814, USA
Phone: (916) 448-2228
State: California
Zip Code: 95814


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Reviews
I travel a lot for work and after trying out a few other rental car places in Midtown with terrible experiences, have had nothing but great experiences at Hertz. All the employees have been great, especially Alonzo who goes above and beyond to provide exceptional customer service. They are very busy and all do what they can to minimize the wait. If there is an issue with the car, they attend to it quickly.
8 years ago (02-02-2017)
I drive from Vacaville to Sacramento to this hertz because of Alonzo. This young man has always been polite and respectful and I will continue to do business with him. The whole staff is great and I see why because I met their boss today. This lady knows how to run a business. Thanks to all of you and Merry Christmas and I will see you soon. God bless.
9 years ago (23-12-2016)
Ovr charge plus all junky cars bad Costumer service stilling people money
8 years ago (14-06-2017)
Great experience! Easy pick up and drop off ! Alonzo from Hertz is the best "Great customer service"!
8 years ago (01-05-2017)
Very Awful experience! Two employees working and only one doing any work! They took 30 minutes with one customer while three customers were waiting in line. The third customer bailed on because he saw how slow the employees were. They need to hurry the customer up sometimes according to the situation. What good does it do if you spend 30 minutes with one customer if there are three waiting in line and end up leaving. This place needs seriously better management and they need to know how to speed up with the customers so half the customers don't end up leaving. But when we finally were helped, the lady was pretty nice with us. They still need to improve.
9 years ago (27-11-2016)
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