Hertz

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Address: 128 N 11th Ave, Hanford, CA 93230, USA

Phone: (559) 585-7100

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State: California

Zip Code: 93230

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Reviews

Really Good. I had a problem with my rental van just called the 800 number an they where really nice on switching it for another van with no problem.

 8 years ago (06-06-2017)

Chris is awesome.  I rent from here often.

 8 years ago (20-07-2017)

Unethical.  My car was at an autobody shop that has an arrangement with Hertz in Hanford, CA so I used them, setting things up over the phone.  
1.  This location "included" the liability-damage-wavier (LDW) without my written or verbal consent!  I spoke to Chris, the assistant manager, about removing the LDW as my personal insurace covers such things.  Chris gave me an option to bring the car back or he could remove the LDW but I would still pay the same amount!  I took the car back.
2.  I then looked at the Service Charges/closing bill and they charged me for not 2 days, but 3.  I didn't take possession of the car until 4PM but they stated 11:39 AM on the closing bill.  Like most people, I was at that morning.  Fact, I brought the car back to them at 4 PM waited 15-20 minutes for my turn and was then  checked out by someone who had been washing cars and had to repeat the check-out process twice to get it right.
3. I hadn't used Hertz in many years but they were good then.  I can't say that of the way the Hanford location does business.  It's not always what you do, but how you do it. I work in healthcare and if I did a proceedure without someone's consent, at a minimum , it would be considered unethical.
J. Jones

      
      
      
 8 years ago (10-04-2017)

Polite..courteous..and very competent

 8 years ago (16-08-2017)

As always, treated very well. I just wish they would wash the cars before turning them over.

 9 years ago (02-06-2016)

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