Hertz

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Address: 2233 Pembroke Rd, Hollywood, FL 33020, USA

Phone: (954) 929-7773

Website

State: Florida

Zip Code: 33020

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Reviews

the employee I had was amazing, the experience was not.  it was just like Seinfeld said.  you have no problem taking a reservation.  you just have a problem holding the car.  but the young lady behind the counter made it eight

 8 years ago (22-09-2017)

Awesome customer service. I was at pembroke rd location. The customer service was great. Fast speedy very helpful and I got a great car for a great price. Jobyna was just awesome!!

 8 years ago (06-09-2017)

Just had my life and my friend's put in jeopardy cause of this company, how do you rent a customer a vehicle that comes back as a stolen car? Police ran the tag vin and all good but tag come back as a stolen trailer...like really...GUNS DRAWN On US😢😢

 8 years ago (15-10-2017)

The worst place to deal with, zero customer service. Rented a car online, went to go pick the car at 1pm which was my pickup time, only to be told that they do not have any cars available for me and that I could be placed on a magical list and maybe would get a car in a couple days even though  it was only a 3 day rental. Told me I was out of luck they can't do anything refused to find a solution to please me. Had to walk down the road to enterprise, they know how to treat a customer. After hearing about my frustrations with hertz they kindly helped me out. Gave me a extended cab pickup for the same price as the compact car just to earn my business. DO NOT WASTE YOUR TIME HERE. THEY DO NOT CARE ABOUT YOU OR YOUR FAMILIES. THEY DO NOT CARE IF YOU HAVE TO WALK MILES BACK TO YOUR JOB BECAUSE THEY RENTED YOUR CAR OUT TO SOMEONE ELSE. GO TO ENTERPRISE THEY WILL TREAT YOU RIGHT I WILL NEVER GO WITH HERTZ AGAIN. THEY DO NOT EVEN DESERVE 1 STAR

 8 years ago (26-07-2017)

I always rent from Hertz, have done for 30 years and I'm a gold member for 20 years.This facility is in what one might describe as a questionable neighborhood. The girl who checked me in was very combative, repeatedly ... until I told her I'd had enough and defended myself. The guy tried to better the situation, which he did, so he redeemed this place. Car was new, with 3K miles, clean and well presented, but not a drop of water in the windshield washer. I seldom write reviews, good or bad.. but this girl here really made me feel uncomfortable.

 8 years ago (18-04-2017)

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