Hertz

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Address: 3250 S Ocean Dr, Hollywood, FL 33019, USA

Phone: (954) 454-8914

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State: Florida

Zip Code: 33019

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Reviews

I arrived at the time the office opened on Saturday and there were two (2) other people in front of me whom I had to wait for them to complete their contracts. 

There was only one customer service agent working and she was pleasant and professional with every one she served.

She even asked me if I had a rental in place when I walked in and I said Yes and I asked her if my contract was ready as I'm a Gold Member. Unfortunately it wasn't but I was more than pleasantly surprised that because the smaller car I had reserved was not available I was provided a Camry at the same low price!

When I returned the vehicle I was also met with another agent who was really pleasant and greeted me; all the while serving other customers.

Excellent location across from the Diplomat & TRULY GREAT STAFF to deal with!

 10 years ago (14-06-2016)

Tara and Santiago are top notch. Amazing customer service!

 10 years ago (17-10-2016)

I reserved a car on line and had no problem to pick it up 2 days later. I had a better price here then to pick the same car in an airport. Staff was polite and offered me a better car, when our economy one wasn't available. Pick up and drop off service is a nice addition to the deal that makes renting experience absolutely pleasant and hassle free.

 15 years ago (30-07-2012)

Nice car and great rates.

 10 years ago (25-10-2016)

One staff member says there are no cars left. Another staff member says we have a mini van and a pathfinder. The location is wrong on maps. I would just avoid renting from this place at all costs. 

 10 years ago (19-11-2016)

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