Hertz

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Address: 7591 Annapolis Rd, Landover Hills, MD 20784, USA

Phone: (240) 770-4400

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State: Maryland

Zip Code: 20784

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Reviews

Love this little spot, have been two times and loved how I'm treated, and the sister that works their keeps her word, removed the deposit after that car was returned. It's small only thing I can say is bad. Will use Hertz again.

 8 years ago (17-10-2017)

Just like almost every Hertz experience, this was a fast and painless experience!  I just walked up, got my car, and left.   10 minutes, tops.  The car return service was also nice and quick.  Hertz isn't the cheapest car rental place, but I've never encountered a hidden fee or surprise charge.  The one time I received a dirty car, they quickly swapped it out with an upgraded car to make up for it.

 8 years ago (06-07-2017)

Horrible experience. 
They have no idea on policies.
The staff is rude and highly impolite.
They behave in the worst way possible.
They make you wait for a long time.
If asked for a clarification they yell at you and ignore you. They call the next customer when you are still trying to seek the explanation.
Never ever hire a rental from this location.

      
      
      
 8 years ago (13-11-2017)

If you want to experience absolutely the worst customer service than this is the place for you! (Hertz rental car in Landover Hills) Jasmine was rude & blatantly disrespectful she starts with I need a new job ummm OK clearly, then she takes a personal call right in front of me. Her co workers preferred to be outside when there is a room full of customers. Everyone is manager here so that’s pointless. Never again the corporate office will be made well aware of the lack of service this location seems to be stellar at offering.

 8 years ago (26-09-2017)

The worst car hire experience I've ever had. Two very disinterested staff with a long line of customers. With two people in front of me I waited 2 hours for my car. I hate to think how long oth Rs waited behind me. The car needed to be cleaned before I could take it but I think they just smeared the dirt over the car. Customers returning cars are told to put their name on the list and wait . Go to any other car hire place would be my suggestion

 8 years ago (11-09-2017)

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