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Reviews, get directions and contact details for Hilton Garden Inn Rapid City

Hilton Garden Inn Rapid City

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Hilton Garden Inn is conveniently located off I-90 at both exits 59 & 60. Whether you’re traveling for business or leisure, having everything you need is essential for your stay to be a success. That is why we focus on providing you the amenities & services to ensure your stay is as pleasurable as it is productive. Indoor pool, business center, airport & area shuttle service, fitness center, full service bar & restaurant, & meeting space for up to 320. Witness the award winning personal service that is guaranteed to make your Black Hills experience a memorable one. Located just minutes from The Rushmore Mall & many other Black Hills attractions. 815 East Mall Drive, Rapid City, SD, 57701. Reservations: 605-791-9000.

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Address: 815 E Mall Dr, Rapid City, SD 57701, USA
Phone: (605) 791-9000
moc.oohay@parnotlih
State: South Dakota
Zip Code: 57701


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Reviews
Do NOT stay here. Worst experience ever!! We checked into our two rooms late last night 6/8/17. We were shocked upon entering one room. It was filthy! Wet towels everywhere, beds unmade with dirty sheets, garbage in the room, and it smelled funny. I went to the front desk and complained. They moved us to another room and apologized. Well now we were separated from our second room but oh well. The second room had some sticky drips all over the wall, a tear in the wall paper, and the wall was damaged in the bathroom. The room they moved us to had a faulty air conditioner and also smelled bad. The lady at the front desk didn't even apologize. We only stayed about 5 hours. I'm the morning we found out the manager had quit. Also, my son ran into someone in the hallway and they too were complaining about their dirty room. 😡😡😡😡😡 unacceptable!
8 years ago (10-09-2017)
Great place to visit. Food wonderful. Workers are pleasent. New Chef has it going on. I had a Lobster and Shrimp dinner and it was the best I ever ate. Two thumbs up.
8 years ago (22-09-2017)
This hotel has a shuttle to the airport and the primary reason for choosing. The staff are friendly and the rooms are nice as well. The adjustable firmness on the mattress was an added bonus however, I did not need to adjust mine. I slept very well and they are very accommodating to traveling to the airport in the van, sort of making it feel personalized. Really appreciated the ergonomic chair and the hotel dining. Had a drink and the bacon chicken sandwich with mashed potatoes and everything tasted great. I would definitely stay here again before catching a flight out of the area. Thanks for reading, literally, and if this review helps give a thumbs up.
8 years ago (14-05-2017)
Friendly staff. Breakfast is one of the better complementary ones I've seen before. The pantry had few items, wish they had more to choose from. Overall a clean and friendly place to stay. Oh and the hot tub is a great bonus.
8 years ago (17-08-2017)
Excellent adjustable beds, better than most breakfast buffet. Cocktails early evening. Nice location. What's not to like?
8 years ago (18-09-2017)
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