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Reviews, get directions and contact details for Hilton Omaha

Hilton Omaha

About

Welcome, outstanding service awaits you at Hilton Omaha. Situated amid a vibrant and rejuvenated downtown area.

Story

Welcome to the Hilton Omaha hotel, located in the heart of downtown Omaha near the Old Market Entertainment District and seven minutes from Eppley Airfield Airport. One block from TD Ameritrade Ballpark and joined to the CenturyLink Center Omaha Convention Center via enclosed sky bridge, our modern downtown Omaha hotel is a world-class convention and leisure destination offering easy access to concerts, theaters, shops, restaurants and cultural attractions. Deloitte and KPMG are blocks away. Creighton University and Medical Centers are accessible via the hotel’s complimentary shuttle, which serves the airport and a three-mile radius.

Hilton Omaha has 39,000 sq. ft. of column-free flexible meeting and banquet space on one level, making it an ideal Omaha convention venue. The 10,000 sq. ft. Grand Central Ballroom or the 6,900 sq. ft. Blackstone Ballroom are perfect for weddings and social events.

Relax in a guest room with comfortable and contemporary furnishings, enhanced high-speed internet and HDTV. Our downtown Omaha hotel suites offer large living areas and a standard guest room or private bedroom. Upgrade to an Executive Level Room for private all-day Executive Lounge access, complimentary continental breakfast and evening hors d’oeuvres.

Enjoy regional specialties and all-American favorites in the Liberty Tavern Restaurant and Lounge. Our lobby Coffee and Gift shop offers quick food selections, sundries and proudly serves Starbucks® coffees. Relax in the Health Club and Spa with a 6,000 sq. ft. fitness center, spa services, salt water pool, whirlpool and sauna.

Address: 1001 Cass St, Omaha, NE 68102, USA
Phone: (402) 998-3400
moc.notlih@mdaselas-vcamo
State: Nebraska
Zip Code: 68102


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Highly will not recommend or stay at this Hilton again. We are here for a cheer competition, a very multi-family oriented event First, we were not allowed ANY food or beverage (alcohol or not) outside of our rooms. We were with a group of 5 families trying to eat pizza and were first kicked from the first floor to the second by a waitress who said it was fine on two. Then, security kicked us from 2 saying there was 0 tolerance for food or drink anywhere in the common areas. We weren’t bothering anyone, we weren’t being loud (wasn’t a noise complaint). The security guard (who was actually pretty cool) told us it’s because they refuse due to serving their own food. I’ve stayed at Hilton’s both for business and pleasure, including these cheer competitions, and we’ve never been treated so greedily and rudely as this Hilton.
7 years ago (19-01-2018)
I was there for a Q&A in the Blackstone Ballroom. It was setup very nicely with water, notepads, and pens on all the tables. They also had coat racks (it was in January). We were served a buffet which was quite good: steak, chicken, green beans, salad, soup, and cheesecake. Overall a very nice place.
7 years ago (14-01-2018)
My family and I ate Thanksgiving dinner here. The food was great, and the turkey was the best I've had in a long time. My only two complaints were a lack of various vegetables there (no green bean casserole) and these weird stuffing with clams. Other than that, it was great. The desserts we're amazing!
7 years ago (26-11-2017)
I'm slightly disappointed. There are no patio heaters outside, no complimentary breakfast or coffee, no hot water in sink-barely, couldn't drink beer I bought out side of hotel in the lobby, the ATM was out of order. last call was about 1 am. I am a Hilton Honors reward member with an HH American Express. The service was great and room was nice, though. I've stayed at better Hilton's.
7 years ago (19-11-2017)
Overall good experience but rated low for cleanliness. The rooms were some of the dirtiest of all Hilton’s I’ve ever stayed in. Dirty floors, dirty sheets, dirty mirrors & toilets. Had an incident where a family member got sick at 5:30PM & threw up in the bathroom. The first two men who came to clean it barely wiped anything down. The first man who came was also trying to joke with my 16 year old that she had been drinking or partying too hard. It was quite rude & demeaning as she sat sick as a dog on the floor just outside the bathroom. By midnight the smell had gotten so bad I requested cleaning supplies to clean it myself. A security guard named Shane came with to the room at 12:30AM & after I explained the situation, he took care of it. Came back to the room with multiple cleaners, scrubbed on his hands & knees for 15 minutes until every inch of the bathroom was clean. I think he cleaned places that hadn’t been touched in months. He was also kind & compassionate about the situation & very apologetic for the first two men who didn’t do their job. The next morning we even have vouchers for free coffee, which I’m sure was Shane’s doing because no one else seemed to care about our situation. It took 5 phone calls, 3 people & 6 hours to resolve a little throw up situation in an already dirty room. This Hilton, at least in the room, was not comfortable; felt icky. Everything else seemed nice except the room. But had it not been for Shane on Friday night/Saturday morning, we would have left, asking for a refund.
7 years ago (08-12-2017)
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