Holiday Inn Near the University of Michigan

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Address: 3600 Plymouth Rd, Ann Arbor, MI 48105, USA

Phone: (734) 769-9800

Website

State: Michigan

City: Ann Arbor

Zip Code: 48105

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

My stay here was for the week in a king-size room. The room is clean and spaces, the thermostat worked really well to heat and cool the room, in the bathroom was very clean! Daily room service was prompt in the attendant was very cordial! There is a Pool, Spa, Car Rental, convenience store, a restaurant and lounge, and there is entertainment some weekends and weekdays. Parking is ample. There is also a laundry facilities. This is a typical Holiday Inn, you really can't go wrong for the price, the amenities, and the security of being well looked after.

 7 years ago (14-02-2018)

Accommodations were nice (mini-fridge and microwave in the room with a pool and hot tub in the common area). I was very frustrated with the advertising, pricing, and customer service. When we got there, they told us we could have gotten a cheaper rate if we told them we were going to the children's hospital (but they couldn't do anything about it, because we booked through a third party). On their website, they said children eat free at the hotel restaurant, so we planned our evening with that in mind. After we had ordered, they told us we had to go to the front desk to get a coupon for the free meal. So I left my two toddlers with my wife and went to the front desk, only to be told that because we went through a third party to book our room, this offer was not available to us. They said that booking through a third party makes the room cheaper, so they aren't able to give the additional perks (even though they told us we actually paid more!). Bottom line, a hotel should treat their guests like guests, regardless of how they booked their room. Don't make me and my family feel like second-rate citizens because of how we came to your hotel. For the $10 they saved by not feeding my children, they certainly lost a happy customer!

 7 years ago (13-02-2018)

We recently had a work event hosted here. The room was adequate, catered food was okay, several of the staff members were very helpful, a few others were much less than friendly. Would have expected better customer service for the event.

 7 years ago (16-02-2018)

Enjoyed my stay. Decent restaurant and bar. Bed was comfortable, room was clean. Not a great TV movie channel selection.

 7 years ago (21-02-2018)

Everything surrounding was very convenient! Budget car rental right inside! Iced lemon water served at all times.. Close to many restaurants gas stations. Grocery store less than 2 miles

 7 years ago (01-02-2018)

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Holiday Inn Near the University of Michigan

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