Howard's Appliance, TV & Mattress

Reviews, get directions and contact details for Howard's Appliance, TV & Mattress

Address: 13732 Jamboree Rd, Irvine, CA 92602, USA

Phone: (714) 368-0163

Website

State: California

City: Irvine

Zip Code: 92602

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

Had a great experience at Howard’s selecting our new mattress. George was attentive to every one of our needs and answered all questions honestly and thoroughly. He made us feel welcomed and treated us like family. We left highly informed about our new product and excited to sleep on our new mattress. We look forward to working with George at Howard’s for any of our future needs!

 7 years ago (24-05-2018)

Kudos to Howard’s! I went to two other stores before going to Howard’s. Not only was I not greeted at either store, nor was I asked (after browsing for 10 minutes) if I needed any help. Upon entering Howard’s I was greeted by John. He answered all my questions and matched me to what I was looking for. Easy peasy!  I purchased a refrigerator and paid a competitive price.

 7 years ago (20-05-2018)

We had a great experience with our purchased. We are remodeling our kitchen so we needed a refrigerator, cook range, microwave, hood and dishwasher. George, our salesperson was very knowledgeable and professional. He even matched Best Buy's price to give us the best deal.

 7 years ago (27-05-2018)

Purchased a washer, Bill very knowledgeable on all features and benefits 
of various wash machines.  Also tried out the feel of the best mattresses we've ever laid on!  ... Very happy with our wash machine purchase and installation.

 7 years ago (24-05-2018)

An experience that started off well and ended terribly.

I purchased a washer and dryer and received a reasonably good deal with next day delivery. I left Howard's happy with the deal and the service I received.

Unfortunately, the next day, the delivery crew said the washer and dryer wouldn't fit for two reasons: first, that a plumber needed to install a new washer tray; second, that even if the proper washer tray was installed, the washer and dryer would not fit in the area.

This pissed me off because I carefully prepared for the purchase, taking exact measurements and showing measurements, pictures, and videos to the salesperson. We even discussed the existing tray, which was too small, and the new tray I would need to buy. Never was mention made of a plumber being needed, despite my salesperson having 30 years of experience. He just said go to Home Depot, buy a tray, and the next morning the delivery team would use the new tray.

And even worse, Howard's itself has said that in my 35"x35" laundry room, there is no way a 32" deep washer would fit, even though the salesperson insisted it would fit. The delivery team refused to install it. I talked to other salespeople at Howard's and at other companies and they all said the 32" deep washer would not fit. Yet still, when I was processing my refund, the salesperson insisted the 32" deep washer would fit.

I was so happy with how this deal started and then so pissed off in how it ended: with a ton of my time wasted.

 7 years ago (06-03-2018)

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Howard's Appliance, TV & Mattress

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