Sprint Store

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Visit your local Sprint Store by Arch Telecom today for the latest feature-packed devices and unbeatable deals on Unlimited talk, text and data from Sprint. Come see why we are the largest employee-owned Sprint Authorized Retailer in the U.S, with over 150 locations, spread across 13 states. Find a store near you at https://dealer.sprint.com/archtelecom/storefinder.php

Address: 13211 Jamboree Rd, Tustin, CA 92782, USA

Phone: (657) 212-9616

Website

ten.mocelethcra@erac

State: California

Zip Code: 92782

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Reviews

The best experience that I have ever had at a mobile phone store. First, hats off to Raj and Jessica for their excellent customer service. They made our switch from T-mobile an easy and a pain free experience.  I really felt their sincere desire to make sure that my family and I left the store happy and remain that way. Not only did we save money by switching, Raj helped us make some  extra money that will significantly offset the price of the phones that we purchased. I believe  star of the whole experience was Jessica. She applied a tempered glass screen protector on my phone and the next day it  came off a little. I went back the next day and she applied a new screen at no charge and encouraged me to come back if it ever comes off again. If I could give this place ten stars I would. If you end up coming here ask for Raj and Jessica to help you.

 9 years ago (14-06-2017)

I came in tonight to have my new note 8 set up. 
I was referred to Raj. Not only did he take care of transferring all my info from my note 4, but he took the time to show me where everything was and set up my email accounts!  Totally went above and beyond for me! I will definitely be coming back and referring friends and family!

 9 years ago (08-09-2017)

This sprint store is hands down the BEST one ever because of its employees. My family and I have been coming here over the past couple of years whenever we needed to change our plan, activate a phone etc. and the customer service is always GREAT! We went in because it was the closest store at the time. Now we have moved and I still go out of my way to handle our Sprint business at this location. A couple of employees that I have worked with and love how knowledable they are is Ralph (he might be a manager) and Skyler. Another guy, Marcus was great too. I was just in on Saturday and it looks like he may have moved to another store. In any case, I have always hated going into the store because it seemed like a hassle and I didn't want to be sold a bunch of extra stuff, but not here. They have always sat and helped take care of whatever we were there for and made sure we were on the best plan.

 9 years ago (02-05-2017)

I can't believe there's no rating less than one star. I absolutely hate this place with a passion. If your sprint phone has a problem and your only resort is going to this place, I suggest you throw your phone out and go get with a different carrier. 
Not only do you have to wait for 30 minutes on a tuesday to get any kind of help from their bored to death staff, but they actually don't do their job! I asked a member to put my line on hold two months ago and they said they did it. Come next month, they charged me for the line so I went to this store again and I asked what had happened. She said it'll take an extra month to sort things out. Another month passes and still I'm getting charged. 
It turns out that she didn't put my line on standby at the first time! And no one could do anything except apologize and say that I have to be charged another month extra so I can start paying the regular price two months from now. 
Very disappointed. 

 10 years ago (26-11-2016)

Ankit was very helpful. He answered all my questions without any problems. He is by far the best employee I have had the pleasure of doing business with. He is an asset to your company!!

 10 years ago (03-11-2016)

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