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Reviews, get directions and contact details for Hudson Valley Hotel and Conference Center by FairBridge

Address: 90 NY-17K, Newburgh, NY 12550, USA
Phone: (845) 564-9020
State: New York
Zip Code: 12550


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Reviews
A taste of the 'Overlook Hotel' vibe from "The Shining" nestled in the heart of Hudson Valley for you and your mistress, or family and friends. Also referred to as small and dated, true but the cleaning service is professional and polite along with the concierge and the beds and cable tv are tranquilizing and comfortable. Watch out for those parking lot speed bumps tho, like going over street curbs.
8 years ago (05-09-2017)
The breakfast consisted of fresh fruits along with the regular stuff (eggs, sausage, tea, coffee etc) which was delicious. Staff was courteous and clean. There is an outdoor pool but it was closed due to the weather. Place is clean and we'll maintained. Union square Pizza shop is directly opposite which was very convenient. Also there are other eateries very close by.
8 years ago (29-05-2017)
I would barely give this place a star and a half, and that's being generous. When I pulled back the covers on my bed, a roach was crawling. The first morning, there was no "continental" breakfast. The next morning they had the "continental" breakfast and the woman putting out the food argued with me because O was telling her the plates were dirty and that I would like a clean plate to eat off of. She told me if I had a problem, I could just leave and not eat anything. The bathroom tub had what looked like rust spots all over it. I would not stay here again and would never recommend anyone else to either.
8 years ago (19-08-2017)
No hot water, seriously, no hot water. Something broke and they are fixing 2 days. I Demond a refund. Rooms 100++ years old. "NO" my friends... "NO". No no no
7 years ago (01-01-2018)
Do not stay here. There are plenty of other nice places to stay. Staff is not customer service oriented or friendly. Reserved a room for 1 night, staff made an error and booked 2 nights. When we showed up for the night we asked for, they let us know that we had been booked for 2 nights, and when we didn't show up for the first one, they gave our room away, and the clerk at the front desk refused to acknowledge the error made by the staff. We were charged for the night we had not reserved, and were out a room for the night we made the reservation for. He was unwilling to give us a credit. He also stated there were no managers there on the weekends for us to speak with and we would have to wait until Monday to speak with a manager. (As I read other reviews that have been written, I see that the man we dealt with At the desk was the owner, so he lies too). At best, this is a very poorly run hotel with terrible customer service. I will be coming to Newburgh quite often over the next 5 years and will never stay here. I will be letting my collegues in the area and local businesses know that they should never recommend this hotel to anyone. I have never written a bad recommendation in my life. Take heed.
8 years ago (23-09-2017)
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