IMS Relocation

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Address: 2005 McDaniel Dr #150, Carrollton, TX 75006, USA

Phone: (972) 484-2112

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State: Texas

Zip Code: 75006

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Reviews

Commercial moves can be a challenge, but I was really impressed with IMS Relocation's team who relocated our office. I'm pretty picky, but was amazed with the care and thoughtfulness of their team. They cared more about every detail than I did! (I didn't think that was even possible!). I highly recommend hiring IMS Relocation for your commercial or residential move.

 8 years ago (25-06-2017)

The packers were undermanned but capable. The loading crew was good. But the moving company lost several items in storage,including a Weber grill and a 7 foot long European workbench. The crew that unloaded our goods  damaged some bookshelves beyond repair.  Worst of all, we have yet to receive a fair response from the company's insurance firm...an inadequate offer of settlement came months after we filed our claim. We cannot recommend IMS or its entities at present. Revision: at last we received a settlement for our lost and damaged goods. While it was not what we thought just, it was adequate. Be sure you take photographs of all items before they are packed and be sure to supervise the unloading yourself. Regarding the response from the owner below, our furniture was delivered August 9, 2016 our claim submitted in Sept, but we did not finally settle with the company until, I believe, March 2017.

 8 years ago (15-06-2017)

I cannot recommend this agent for Mayflower, which is unfortunate.  The pre-move and actual move experience was very good.  The after-move experience is terrible.  I filed a claim for 3 items damaged during the move.  It has been 5 months and the claim is still not settled.  The Claims Company, Estes Relocation hardly returns emails, and never returns phone calls.  I was told in late January that my claim settlement would be complete by end of week, then again in late February that my claim settlement would be sent.  It is now late March and no settlement has been received.  
I have talked with Stephanie at IMS, who has assured me she will help me, but again, no help from her.  
I have another move to complete, but it will not be with this agent.

 8 years ago (23-03-2017)

Such a great experience. Fast, friendly, professional, and careful. We will use IMS again.

 8 years ago (09-06-2017)

Great moving company! Have used more than once for office move and personal move. The movers are a great team and make the day go by smoothly! Always recommend them!

 9 years ago (19-01-2017)

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Reviews, get directions and contact details for IMS Relocation

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