Independence Tire and Auto Repair, LLC

Reviews, get directions and contact details for Independence Tire and Auto Repair, LLC

About

Lift Kits, Auto Performance, Custom Wheels, Northern Michigan's Largest inventory of Mud Tires and Full Service auto repair. We have what you need !

Story

Gaylord 1641 S. Otsego Ave (989)732-9021
Petoskey 575 W.Mitchell (231)347-9200
Alpena 2663 US 23 S. (989)356-4480
Rogers City 306 S. Third st (989)734-4191

Mission

To provide our customers with premium parts and service for all their automotive needs.

Address: 1641 S Otsego Ave, Gaylord, MI 49735, USA

Phone: (989) 732-9021

Website

moc.erit-ecnednepedni@nosaj

State: Michigan

City: Gaylord

Zip Code: 49735

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I am from out of town with friends when we went off the road and the car started to perform a bit dodgy. It was 550 and we had a long drive home. We called up the shop asked if it was at all possible to have the car looked at right before close. Brad happily took us in and looked at the vehicle. It was a quick painless ordeal. After looking at it brad gave us a rundown of everything that happened and stayed late to help us out and was very positive working with us the whole time. What a good team with good people.

 9 years ago (15-12-2017)

Great quick walk in service. Very affordable. They have WiFi for customers to use too.

 8 years ago (07-03-2018)

Staff are friendly. We had winter tire swaps done there for are two vehicles. It was fast and an easy experience. Highly recommend. We will go back.

 8 years ago (17-02-2018)

They are always helpful, kind and willing to help. Great prices also.

 8 years ago (23-03-2018)

Poor customer service. I'm sure the work is fine and I'm sure the mechanics are great (always has been in the past). I went there for an alignment. They called me to come in due to an issue. I get there, they can't do the work but attempted to bill me for it. I couldn't believe it. I needed a new part so the work could be done. They wanted to change me for the alignment (that hadn't been done due to the part needed) the part with labor and a alignment (since they couldn't do it the first time). I tried to get them to wave the cost of one of the alignments since I was only getting one but they wouldn't. I understand the new part had to be installed and I would have to pay for it and labor. But to change me for no work being done. I asked them to do the part and alignment at the original price agreed plus cost and labor of added part but they wouldn't.  I explained to the desk clerk that I can't pay for the service I didn't get and told them I never agreed to be changed a fee to tell me I couldn't get an alignment, or to be changed for a quote. Its not reasonable to have to pay for something I didn't get or agree to. I got a receipt saying for alignment service that wasn't done. They lost me as a customer and I found a different mechanic that did the alignment and added part for less than originally quoted for alignment here. I wish they wouldn't have handled it this way. I had been a customer for years and felt I was a valuable customer prior to this. It will take time for me to come back if ever.

 9 years ago (09-10-2017)

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