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Reviews, get directions and contact details for INTEGRIS Southwest Medical Center

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Integris Southwest Medical Center is a comprehensive hospital located in southwest Oklahoma City, Oklahoma.The Integris Cancer Institute of Oklahoma, the Integris Southwest Breast Health and Imaging Center, Integris Jim Thorpe Rehabilitation, the Integris Neuromuscular Center, the Integris M.J. and S. Elizabeth Schwartz Sleep Disorders Center and the Integris James R. Daniel Stroke Center are Integris Health Centers of Excellence on the Integris Southwest hospital campus in Oklahoma City.Medical servicesBreast Health and Imaging CenterCancer InstituteCardiology SouthwestHeart Care CenterHospitalist ProgramIntegris Southwest Heart Care CenterJames R. Daniel Stroke Center of OklahomaJim Thorpe RehabilitationNeuromuscular CenterM.J. and S. Elizabeth Schwartz Sleep Disorders Center of OklahomaNeuroscience InstitutePastoral CarePharmacyPulmonary MedicineRadiology ServicesSurgery DepartmentVolunteer ServicesWomen's and Children's ServicesHistoryIntegris Southwest Medical Center opened in 1965 as South Community Hospital. The name was changed to Southwest Medical Center of Oklahoma in March 1992, and then became Integris Southwest Medical Center in February 1995.Integris Southwest Medical Center has grown from a 73-bed community hospital to a comprehensive medical center with more than 400 beds. Units of the hospital include Integris Cancer Institute of Oklahoma, the Integris Southwest Breast Health and Imaging Center, Integris Jim Thorpe Rehabilitation, the Integris Neuromuscular Center, the Integris M.J. and S. Elizabeth Schwartz Sleep Disorders Center and the Integris James R. Daniel Stroke Center.

Address: 4401 S Western Ave, Oklahoma City, OK 73109, USA
Phone: (405) 636-7000
State: Oklahoma
Zip Code: 73109


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
This place has gone downhill at a fast run in last couple of years. The nurses and so called doctors don't want to do anything except collect their check. Wife suffered a major stroke leaving her bed ridden and unable to stand or anything, Hospital called me and told me a week later I had to pick her up and take her home. They offered rehab who wants 5 to 6 hundred up front since her Medicaid is pending. Her nurse from home health care said bring her back to hospital. Did that and they say there is nothing at all wrong with her so they wont do nothing. I watched her lay in wet diaper for 1 and a half hours after they said she would be changed before anyone did anything. If I could rate this place with minus 5 stars I would. Word of advice if you dont have insurance and cash in pocket stay home.
7 years ago (13-01-2018)
I am absolutely appalled at the quality of customer service I received from your billing office. I have contacted them 4 times now to supply insurance information, only for them to still have incorrect info and continue to not submit a correct claim to my insurance company. I spoke to 2 people in your office yesterday, and was told that there were no notes from my previous calls. The customer service manager was one of the rudest people I’ve dealt with thus far. I will never visit one of your facilities again. It’s unfortunate the way your staff treats people that are trying to get their bill taken care of and paid. You would think the people in customer service would have better manners and not accuse people of lying when the calls are recorded. I would give 0 stars if I could.
8 years ago (12-10-2017)
Highly recommend this hospital! My husband went to the emergency room a couple of weeks ago and we were seen and treated immediately and the staff was very caring and compassionate and were very professional. It was a great experience. I wish that we could remember the names of the nurses and doctors, but they were great! They explained everything every step of the way and answered our questions and reassured us every step of the way. We both have used the surgery center and the wonderful nurses and staff in this department are amazing! They are very kind, caring, professional and make a stressful situation so much easier! Some of the wonderful nurses that have treated us were Maggie, Tonya (not sure if I spelled her name correctly), Iris, Brittany, and so many others, (I am horrible at names!) On our last visit the nurses remembered us from my husband's visit and they treated us like family. That means so much and they were so fun and helpful. We were very pleased. We were kept informed of the process every step of the way. They explained what they were doing and answered any questions that we had. They are very proficient in the treatments such as starting the IV, vitals, and others, and after the surgery they made sure that the pain was controlled. They made us laugh and feel so comfortable during our stay. It is hard to find that kind of caring and compassion today when so many are in too big of hurry or too busy to talk and listen to you. We felt very cared for and special by each person we encountered from the registration to the recovery and everywhere in between. If we need any future surgery or God forbid need to visit an emergency room we will be back!
8 years ago (21-09-2017)
I had been out of town for a family trip to Colorado recently and my brother had an allergic reaction... the ER there was quick to help my brother get the help he needed to recover quickly. I had a different reason for going to the ER & I wish I had gone to the same hospital as my brother because the ER here in Oklahoma At Integris was the absolute worst; if you can avoid coming here, you should! I was very ill, I was given something that made me feel like I was on the verge of a heart attack. I was having trouble breathing, with that being said I was not being listened to at all. My complaints to the doctors and nurses went unacknowledged, I complained I couldnt breathe and my heart felt strained & they still send me home with meds I had the same reaction to. NO don't go here! The doctors don't listen when you speak so why pay for thsee doctors when they don't even listen to you and you're the patient that's supposed to pay them for their services yeah no thank you I like to live!!!!
7 years ago (10-01-2018)
I went through the emergency room in severe pain, I was't there to get pain medication, I was there to find out what the problem was, I was given a shot of Toradol, and they took a urine test, and a quick ultrasound, then I was left there 3 hours in severe pain, I was told the pain was from my kidney, after 3 hours not even the nurse coming in to see if the toradol had helped, and my blood pressure kept going higher and higher, I could' lay there any longer in pain like that, and it was freezing could' even get a blanket, so finally I took my ivout and went home to get warm in my bed, and phoned my dr. The next morning.
8 years ago (04-12-2017)
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