InVision Computers - Computer Repair & Support for Northern Utah

Reviews, get directions and contact details for InVision Computers - Computer Repair & Support for Northern Utah

Address: 253 N Main St, Clearfield, UT 84015, USA

Phone: (801) 825-3603

Website

State: Utah

Zip Code: 84015

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Reviews

I use InVision Computers for ALL my office and personal computer needs. I recently upgraded the computer for my assistant. I had purchased a computer that was an all in one inside the monitor to save desk space. The computer was slow and did not connect to the network well. Brandon and Max upgraded it the best they could but it still did not work as well as I wanted to I bought a custom built one from them. The new computer is fantastic. They transferred all the data and set it up. All my assistant had to do was turn it on. No lost time, no lost data. I highly recommend InVision for all your IT and Computer needs.

 8 years ago (20-10-2017)

We have used this company for many years and have always been extremely happy with them. Brandon has always gone above and beyond making sure our machines are running as they should. Any questions I have had, from mechanical to operations they have always been very professional and helpful. Thanks guys!

 8 years ago (11-10-2017)

Just had to share my review.  These guys always take good care of me and I've referred many family and friends alike.  Not only are they vary knowledgable, but they are full of integrity.  Whether its just having your computer serviced, getting an upgrade or having something built custom, they really do care about their customers.  Highly Reommended especially over the big box office so called stores.

 7 years ago (15-11-2017)

I usually don't leave reviews online, but I felt like I should leave this review as it might be helpful not only to future customers, but also to the company itself. Keep in mind my intention is not to discourage people from doing business with this company, nor is it to say the company is bad, immoral, or dishonest. It is more to educate and hopefully help customers and the company make better decisions. I know that was a long introduction, but I feel it important to make myself clear. 

Now for my experience. Long story short my computer was stuck on the blue screen of death and I couldn't get back into windows. After spending extensive time on youtube trying to figure out if there was a way to rescue my pc, and not finding anything that would work I decided to bring it in to Invision Computers. After a few days the guy called me back and said that my hard drive was failing and that my ram needed to be replaced as well. He also told me that there was no way to get into windows because my hard drive was so full that there was not enough access space to do anything. I asked him how much it would be to replace the ram, the hard drive and to get things back up and running. He said it would be about $350. Ok, so my PC is maybe worth $100. I then asked him how much it would be to just extract the files. He said somewhere around $130. I told him to go ahead and do it. I had to purchase an external hard drive for him to put the files on which cost me an additional $50. After it was done I went to pick up my computer and it ended up costing me almost $200. I asked him if he had erased the files from the pc. He said no. So I got home and didn't know what to do with my pc. I didn't want to just throw it away, as the hard drive had sensitive files on it. A few days later I was researching if there was a way to reformat a hard drive without logging onto windows. It was then I came across a youtube video that explained how to get windows working again from the blue screen of death through using command prompt. I followed the instructions, and bam! I am back in windows! Furthermore, I did a diagnostic of my hard drive, and it seems to be working properly. 

So my question is, if I was able to figure out how to get back into windows, why wasn't he able to do it? And if he said my hard drive was failing, then why isn't my computer telling me that it is? I l also did some price checking to see how much ram and a new hard drive would cost me. I found that I could get a 1 TB hard drive fore $50 and ram for $15. Again, he wanted to charge me $350. Now I know that includes labor, but that seems like quite an up charge to me. Again I am not here to blame or bash, simply to educate.

Bottom line, I feel I spent $250 that I didn't need to spend, and that I didn't receive the customer service that I expected. I hope this is a benefit to all who read it.

 8 years ago (12-09-2017)

Max and the team at the Clearfield location have been absolutely AWESOME to work with!!  They are very knowledgeable and cost-conscious and really helped our organization with some unusual needs.  Great guys that you can trust and that are genuinely concerned about their customers.

 8 years ago (22-06-2017)

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InVision Computers - Computer Repair & Support for Northern Utah

Reviews, get directions and contact details for InVision Computers - Computer Repair & Support for Northern Utah

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