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Jack L Woods Plumbing Co Inc

  1. Ohio
  2. Lewis Center Plumber

Reviews, get directions and contact details for Jack L Woods Plumbing Co Inc

Address: 130 E Home St, Westerville, OH 43081, USA
Phone: (614) 882-9700
State: Ohio
Zip Code: 43081


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Reviews
A huge thanks to Barry at Jack Woods Plumbing. Professional and extremely helpful/flexible. Excellent job on all my plumbing work. Highly recommended!
8 years ago (15-06-2017)
We have used Jack Woods Plumbing a few times without an issue but this last one has me really angry. There is a leak in our 2nd floor bathroom. Water spots showed up on the kitchen ceiling, under the bath tub. I called Jack Woods. A truck came over about an hour later with 2 guys in it. One guy came in to take a look. The other guy stayed in the truck the entire time, eating. The guy who came in, looked at the ceiling and looked at the bath tub. He told me to just regrouT the tile in the tub and get a new shower door. Didn't look at the pipes or anything and I had showed him where the access was in a closet we had cleaned out for his appointment. Nope. He was here maybe 10 minutes, assured me repeatedly he didn't believe it was a pipe problem and they left. Keep in mind I scheduled this appointment on Thursday June 2 because we are leaving for vacation on the 10th. I have people staying at the house to take care of pets so I need any potential problem fixed NOW. Fast forward to Tuesday June 6th. My daughter showers and 2 spots in the kitchen ceiling open up and are dripping water. It's not a grout or shower door problem. I call Jack Woods. The guy on the phone is vague. Doesn't remember talking to me. Doesn't sound like there is any record of the guys coming to "inspect" the problem. He can't get anyone back out until next week. Well that's not okay because we aren't going to be home and water is dripping. I kept saying "This is why I had your guys come and look! To get the problem fixed!" He just kept repeating no one would come til next week. Totally unacceptable. Totally unprofessional. I found another plumber on Home Advisor who, after hearing my story, came out and worked on that leak - it was in the faucet pipe behind the wall, easily accessible thru the closet. The flooring and ceiling need to be replaced. He has called our insurance company and all of that work will be completed after we get home. But the leak itself, which allowed a stream of water to flow to the flooring under the linoleum every time the we showered or took a bath (there are 4 of us in this house) is fixed for my house guests. Don't use this company because you have about about a 50:50 chance things will be ok when they leave.
8 years ago (07-06-2017)
Very happy with honesty and quality of work. Called on Sunday afternoon and Josh told me how to fix problem myself and then have work completed during normal business hours. Berry, truck 114, did great job fixing and helped me solve a different problem with hot water heater. Highly recommend.
8 years ago (20-02-2017)
Received service from Jack Woods Plumbing to get both outdoor spouts fixed for our hoses. The service agent arrived 30 mins late because he said his knee was acting up so he came into work late, which I understand since she was an older gentleman but it was still bothersome. When he got to the house he stated that he did not feel comfortable working on one of the spouts because he did not think he could complete the job because there was a small area to work with and it would be hard. I accepted this because it is in a cramped spot, but it still took him 20 mins or so taking a look at it to see of he could make it work, all.of this time I was paying him for "labor"z The other spout he fixed in about 5 mins as and we came to find yesterday that his "fix" now leaks behind the drywall in my basement when the spout it turned on. I spoke to a manager about my transgressions about the service and they said they would as refund part of the labor due to the service agent arriving late and not being able to complete the full job requested. This work was done months ago and I have not seen a check or credit from the company. So this was a complete bust on their side. Tl;dr? You should go elsewhere for your service unless you want service that won't last more than a few months.
8 years ago (01-05-2017)
I understand my appt window was 10-3, but don't call me at 3 and say you are on your way. I took off of work to get this done. Could have called somebody else who valued my time.
9 years ago (08-12-2016)
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