Jack Rabbit Self Storage

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Address: 5929 Providence Rd, Virginia Beach, VA 23464, USA

Phone: (757) 424-1616

Website

State: Virginia

City: Virginia Beach

Zip Code: 23464

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 9:00 PM

Update Info

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Reviews

Great customer service! When I originally rented two years ago, I didn’t realize how much stuff I had to store. They accommodated me very quickly with the larger unit and gave me a window of time to move my things without charging me extra. They send email reminders for when my payment is due, and they take my payments over the phone. Very convenient. They also have good security. I never have to worry about my precious items. I know they’re safe!

 7 years ago (09-02-2018)

Great facility! Always clean and secure. The units are easily accessible and accommodating to large moving trucks to enter. Steve and Carol are amazing and do a wonderful job running the property! You feel like part of the family here. Highly recommend!!!

 7 years ago (07-03-2018)

This team is so wonderful to work with. Quite knowledgeable and very happy to take care of each customer like family. Seems as if I had known them my entire life on the first visit. I had gotten a unit on a Saturday. The managers were not in the office. A gentleman met me right away and showed me around immediately. Again he was so helpful and didn't mind showing me his full attention. Great employee you have there! The facility is always clean and well maintained. Highly recommended if you need that extra storage!

 7 years ago (20-01-2018)

Poor customer service from management? My mother in-law had furniture moved into the Jack Rabbit storage unit. and was charged extra the next day, Hidden cost for insurance. It would cost us more on the storage rent per month also paying to move out to another storage company would be outrageous. What kind of scam is this? Taking advantage of the elderly 70 year old woman. I called and was told by another employee "I am Tired of talking with you" and hung up on me after trying to get them to correct it. You tell me the next day I will have to pay more when her personal belonging are already in your space?
I can't give you a rating at all.

 7 years ago (16-04-2018)

We have been renting from this location for 3 years now.  Carol and Steve (managers) have been great, always helpful and knowlegeable about their different size units. We store our home stuff in one climate controlled and have two big units for our business.  And they always are on a first name basis with their customers. I appreciate that personal touch. I would recommend anyone to rent from this location.

 7 years ago (24-02-2018)

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Reviews, get directions and contact details for Jack Rabbit Self Storage

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