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Reviews, get directions and contact details for Jack's Pizzeria & Burgers

Jack's Pizzeria & Burgers
Address: 1000 N Green Bay Rd, Waukegan, IL 60085, USA
Phone: (847) 244-0800
State: Illinois
City: Waukegan
Zip Code: 60085


Opening Hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM


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Reviews
Always on time, even when I'm not! They have something for everyone. And the price is right. My order is always right, hot, and waiting for me when I get there. Do I want soup? They don't even need to ask; of course I want soup. And my kids get a snack on the house. You want it? They've got it and will customize to your liking. Definitely worth trying if you've never been!
7 years ago (25-04-2018)
The wide variety of food on their menu attracted me to this place. The coupons and tasty pizza have me coming back. They actually have anchovies!! I live about 20 mins away, and by the time I place my order and drive for pick up they are ready for me. I always leave with a new coupon sheet they give out and use them often. Getting out can be troublesome if you try to go North on Green Bay, but otherwise I have no complains of this place. I've been served by friendly staff whenever I visit. I'll have to try more stuff on their menu.
7 years ago (07-04-2018)
Never again! Took over hour and a half for delivery. When food came it was cold. I ordered Swiss cheese on my steak sandwich and didn't get it. I ordered crispy fries and they were soggy. I ordered chocolate cake and got strawberry cheesecake! The restaurant blamed it on computers! All I got was $33 worth of SUCK! Never never never again!
7 years ago (22-02-2018)
1. It took forever for the order to arrive. 2. When arrived, food was cold. 3 . Order was wrong, instead of sausage and mushroom pizza, thet send us just mushroom pizza. 4. As soon as, the order arrived the manager kept calling my husband asking why we did not pay cash. My husband had to explain her that he provided the credit card details while ordering and it has went through. When he tried to manager let know that the order was wrong. The woman got very rude and hang up.
7 years ago (15-04-2018)
So I've ordered from them a couple of times and I'm not terribly satisfied with them. I have to wait super long for my food, then it's cold and after calling them last time I was completely turned off. Their parfait cups are never listed on their website or grubhub or anywhere so I called and asked what they had. Lady on the phone said that there were too many flavors to list but I insisted on asking what they had. I asked about their milk parfait cups, they didn't have any so I said okay and asked again what they had because I was still interested but they hung up on me! The couple other times I ordered parfait cups they never asked me what kind I wanted and just gave me a random one. Once I ordered a specific type and they didn't bother telling me they were out of the flavor and gave me another random parfait cup. Their quesadillas are good and I'm having cravings but I despise their service so I doubt I'll patronize them again. SERVICE MATTERS.
7 years ago (01-04-2018)
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