Potbelly Sandwich Shop

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Potbelly Sandwich Shop - Good vibes, great sandwiches at your neighborhood sandwich shop.

Address: 760 S Waukegan Rd, Waukegan, IL 60085, USA

Phone: (847) 689-1250

Website

State: Illinois

City: Waukegan

Zip Code: 60085

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

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Reviews

One of the many sandwich places to choose from. In my opinion a step up from Subway, but pretty equivalent to most other stores of it's kind.  Potbelly is of the cooked sandwich type store rather than cold subs.  This particular location is nice and large with friendly staff, but very much lacks in terms of parking.  There's always room inside since parking limits the number of customers that can be there.

 7 years ago (05-04-2018)

The customer service is so bad at this location.  I have visited so many times but every time I leave thinking why did I go back!? 
I ordered a large drink and was charged on my receipt for a large drink.  After reviving a SMALL drink I inquired as to if what had been handed out was indeed a large.  The girl quickly snapped at me THERE IS ONLY ONE SIZE, the menu clearly lists two.  I understand if you ran out of cups, the way things are handled here is so inappropriate.  After I had already paid she then deiced to tell me two of the sides I had ordered were not available.  She was "unable" to refund my money and said I can pick chips instead, which I did not want.
It is one thing when employees are rude, but another when I am being charged incorrectly and for items that are not even available.

 7 years ago (25-01-2018)

I ordered online. My food was warm and ready on time! The staff is very courteous and friendly. A special shout out to Daisy! She helped me by answering a few questions  for me. She was a big help!

 7 years ago (16-03-2018)

First time. $10 for soup and sandwich. Wife orders a mushroom Swiss and lady asks "that's t k y ?" Completely threw us off.  Had to interact with like 4 people to complete the order. They kept asking us over and over what we ordered. A bit disorganized and not many people there.  Food was good and atmosphere pleasant.

 7 years ago (30-01-2018)

This Potbelly is official my go-to place to eat! The atmosphere is amazing, the staff is so friendly and they make you feel right at home. They make the best sandwiches and have great soups & salads. I'm addicted to their wreck sandwich with everything on it. There are Potbelly's all around me but the one in Waukegan tops them all!

 7 years ago (09-01-2018)

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Potbelly Sandwich Shop

Reviews, get directions and contact details for Potbelly Sandwich Shop

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