Jake The Plumber

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Address: 255 Roselawn Ave E #43, Maplewood, MN 55117, USA

Phone: (651) 212-5253

Website

State: Minnesota

City: Maplewood

Zip Code: 55117

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

They did a great job clearing my drain but left my cabinet sticking out of the wall. I had moved it out before they came so they could access the hose clamp to get at the drain and it was just put back together sticking out of the wall. Called to get it fixed, was declined.

 7 years ago (21-11-2017)

Brandon and Stu came out for a same day water heater install. Both were very friendly, helpful, and clean. The work was done quickly and professionally. Price was almost exactly what was quoted even though extra work had to be done to bring the system to code. Would definitely use this company again.

 7 years ago (24-08-2017)

Look no further. This guy and his team are amazing! We were dealing with an issue while trying to sell our home and Jake came out that day (after hours) to help us take care of what we needed! He then patiently explained the issue and potential concerns in layman's terms and offered multiple solutions and gave exact pricing!  He was comprehensive and we felt assured the issue was put to rest but he didn't do anything that felt unnecessary and there were no surprise costs. We were lucky enough to get Jake himself and he is clearly very knowledgeable and competent so we could rest easy! He has been added to permanent contacts as I cannot imagine every going to anyone else!

 8 years ago (01-02-2017)

I'll start by saying that I have not yet used Jake for our plumping issue, but the five stars are for the 20 minutes he spent with me on the phone. I called him from California to discuss a possible sewer problem on a home we purchased for my son in St Paul. Jake was absolutely wonderful in discussing possible fixes, keeping the cost as low as possible, and just all the time he spent with me on a busy work day. I've been a home and business owner in California for over 45 years and have had a lot of interaction with plumbers, and none have been so pleasant and understanding about throwing money at something that is not yet a problem. I will definitely hire Jake to do the work for us once the property closes.

 8 years ago (07-05-2017)

Had my boiler serviced by Kelley from Jake the Plumber today...very happy with his work, and with the overall experience with Jake the Plumber!

Kelley was very friendly and knowledgeable, and didn't seem to mind me being around, watching and learning...educating me a bit, answering questions. Also very friendly with our kids. Got our boiler back up and running after some efficient troubleshooting.

After having called around to a lot of the other plumbing and heating companies, I was very turned off by the few bigger ones charging a hefty service call / travel fee (ranging from $68 to $149)...just to come out to see what's wrong / give you a price!...and then hearing in reviews they quote very hefty, flat-rate, non-transparent fees. I liked, first off, that Jake the Plumber charges hourly -- then you know how the pricing works before getting into it...and, for me, I don't mind being around to make sure they work efficiently, not working up the clock.

To that end, I REALLY liked that they gave me the option to text or email photos of my boiler / the issues needing addressed, and Kelley was able to call me the evening before service to ask me more detailed questions and get an idea of what was up, giving me a ballpark range of how many labor hours the job should cost. They do have a $68 travel fee (halved when you commit to service)...but with that call from Kelley, I at least had an idea of what I was getting into -- enough to feel comfortable committing with the travel fee beforehand.

He was running a little bit behind schedule after having to track down a unique part for my boiler but called before he was actually late to let me know, so I was never wondering (all fine with me).

The only thing I would suggest / appreciate in the future using Jake the Plumber, is that they have a detailed list of parts on their invoices -- was left to Kelley's memory when I asked him how much all the parts were. But, all sounded about right, so I took his word for it.

Very happy...boiler's running better than ever! Thanks again, Kelley!

Will definitely use one of their free quote Friday's for a new sump pump quote in the near future!

 8 years ago (26-10-2016)

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