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Reviews, get directions and contact details for Jared - Galleria of Jewelry

Jared - Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Newark today.

Address: 2110 Fashion Center Blvd, Newark, DE 19702, USA
Phone: (302) 266-7589
State: Delaware
City: Newark
Zip Code: 19702


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
We got great service from Carol. She was very knowledgeable and personable. The rest of the staff is not always as competent. When they are busy, it seems to take 2 people to do one job. That said, they were far more attentive than all of the jewellers in the mall, next door, where we were only approached once visiting 5 stores.
7 years ago (14-03-2018)
tl;dr: buy a rock and a ring off the internet, take it to a local jeweler to do the work. Not bad for a jewelry store? Brittany was nice and helpful, but the 3 other people I interacted with were kind of the worst. First annoyance was that I called to check if Brittany was there, since she had helped me initially find a few options in a catalog. I'd picked the one I wanted and was ready to buy, but Brittany wasn't there that day. I asked if I could buy it anyway, since I knew exactly what I wanted, and was told that I could. I drove there only to be told that I couldn't buy it because Brittany wasn't there, they didn't have anything on file, and they didn't want to mess up the order. So I left. Fast forward, ring came in. The jeweler missed a few spots of the brushed finish, so I asked if that could be redone. Had some hot chocolate while I waited, which was tasty. Afterward, on a closer inspection I could see the prongs were sloppily bent and shaped onto the diamond. I could probably do better with one of those foam nail files and tiny pliers. Had to get it resized smaller. The first time someone measured my fiance's hand, they did it wrong, so Brittany measured a second time and they resized it again. After that, the bottom of the ring looked bad. It was at least 50% thinner, and the thinned out portion was off center and slightly bent. I didn't realize how bad it was until a friend had their ring resized, and it actually looked good. I took it in to fix the issue, and they said that it was normal for the band to get thinner when resizing due to filing. Her disdain was palpable. They did clean it for me though. It does seem common for jewelry stores to be snootily content with archaic methods and unreasonable prices, so I can't hold it against them too much. Still, it's basically $500 down the drain, since I'm going to get a new ring once I can afford it. Thankfully I got the diamond online- it's lab made, impeccable, and was way cheaper than normal. I only got swindled for the 14k piece of scrap metal that my fiance is wearing.
7 years ago (13-03-2018)
I was nervous to have the battery of my grandma's watched replace, but they were excellent and very caring.
7 years ago (22-02-2018)
This place was great, everyone tried to help me, yes I did show up right at closing so it was very empty. But everyone was nice, I had my pick of anything I wanted to see, they were VERY GREAT with things I had on file and brought them out right away, and the jeweler who fixed my 25 year old engagement ring was wonderful. After calling 4 other places who didnt have their own jeweler this was the place I let fix my ring.
7 years ago (15-09-2017)
We stopped in today to look at jewelry and were ignored for 15-20 minutes. Not one person acknowledged our existence. They were not terribly busy but even if they were a simple "hello, someone will be with you shortly" would have been nice. I guess being dressed for summer we didn't look classy enough for their store. Won't be back.
8 years ago (11-06-2017)
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