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Jared The Galleria of Jewelry

  1. New Jersey
  2. New Jersey Jewelry Store
  3. New Jersy Jewelry Store

Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Freehold today.

Address: 3710 Route 9, Suite K-200, Freehold, NJ 07728, USA
Phone: (732) 625-1022
State: New Jersey
City: Freehold
Zip Code: 07728


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
I have been to this location only twice. Shame on me for returning the second time. During my first visit, I needed a battery for my watch. I was greeted by a man who looked down his nose at me, took the watch and returned it with barely a word. Yesterday I returned to have links removed from a Tissot watch. I was questioned if I had bought the watch there. No I purchased it online from Tissot's website. A woman said she would be right with me after she checked if the work could be done. There were exactly four other people working the store, and no one even glanced my way. She proceeded to do paperwork, looked up and said, "Oh, you're still here? I'll be right with you." From here she went to talk personally with employees in the service center as well as the back room. I am embarrassed to say I waited for 20 minutes. I left, went to Zales and a lovely man removed the links for me immediately. I proceeded to buy a ring that I had been prepared to buy at Jared. Zales it is!
7 years ago (19-01-2018)
Do not go to Jared Galleria of Jewelry if you need any type of repair work done. The jewelers at this location damaged my wife's wedding band beyond repair and we were barely able to salvage any of the remaining stones. I ended up having to buy a completely new ring which cost me $2000. After complaining at the location and to corporate nothing was done to make it right. Again, do not bring anything her for repairs, you may end up spending more than you bargained for. I wish I could give it negative stars.
8 years ago (30-05-2017)
I have made several purchases at this fine store. The service is outstanding, the manager, Robert, is extremely knowledgeable and always helpful about his products and servicing of the jewelry after the sale. Pricing is fair for the value received.
8 years ago (13-01-2017)
Friendly informative and not pushy
7 years ago (30-01-2018)
Horrible experience starting from the beginning I purchased a $850 ring. They sized it for my GF and they sized it wrong, so I had to make a trip back. I was then told to come back the next day to pick up the ring and the ring was not ready. Came back again and picked up the ring. One week later the main stone fell out, luckily we found the stone because they do not cover precious stones besides diamonds. We got that fixed and once we got the ring back I could tell exactly which prong was fixed because 3 of them were straight and one was lumpy and crooked. I brought this to the sales lady and was assured it was because they reinforced it and that is why it looked different. I left and was skeptical but what do I know. Then, the main stone fell out once again and a handfull of diamonds that were on the band. I returned it again only to be talked down to and ignored by the sales women. The same lady that rudely ignored us preceded to tell us how it is obviously our fault and had nothing to do with the craftsmanship. Even though we knew it was the same prong that broke because of their horrible repair. After notifying the manager of how we were treated they had us deal directly with them and they ordered a new ring just in case I was unhappy with the repair. I went to pick them up and although I wanted to keep the old one, you can clearly see the same flaw in the repair. Additionally, now the stone wasnt even fastened straight and was wobbly. After showing the manager I asked him if he saw the flaws and he agreed and told us to take the new one. I took the new ring unhappy losing the sentimental value of the ring and the new ring having a slightly different coloring of the saphire. Two weeks later I was back again, this time the diamonds on the band were falling out. I informed the manager and had them repaired. I came back to pickup the ring only to see they were now raised above the rest of the diamonds. The manager now again suggested us to get another ring. They ordered it so I was inconvienced for another 2 weeks. I then made another trip to Jared where now not only was there a giant flaw that made the stone look like it was cracked in half, but the sides were sharp and irritated my gf's finger which we knew was not right because we had 3 rings prior. The manager said there was no more rings readily available, but they will search around and call us back in a week two weeks max. A month later we called them and the manager was not available and we left a message. They still never got it touch with us a week later so we called again and still no response. After over a month of no contact and me personally refusing to have to return to that store once again I called corporate. They were shock at how poorly ran this particular Jared location operated and informed us they were notifying the manager to refund us our money and if he did not approve it we would have to go on through more steps and headaches. The manager luckily approved the return, because they realized not only do they have horrible craftsmanship but they also have horrible customer service. After all of this chaos my girlfriend was happy this nightmare was just over. Never compensated for all the time lost traveling back and forth to be rudely talked down to. Save yourself the trouble and go anywhere else but here.
8 years ago (07-04-2017)
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