Merten's Jewelers

Reviews, get directions and contact details for Merten's Jewelers

Address: 116 Main St #1, Manasquan, NJ 08736, USA

Phone: (732) 223-3766

State: New Jersey

City: Manasquan

Zip Code: 08736

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

I just now left the store and I cannot begin to describe the rudeness that I encountered by the two saleswomen at the store.  As my longtime jeweler has finally retired, my husband and I were looking for another in the area.  I recently noticed one of the prongs on my diamond eternity band seemed "off" and I took it in for a professional opinion.  I was immediately reprimanded -- within the first 60 seconds of being in the store-- for not getting the diamonds checked every six months.  I received the ring a year ago as a present for the birth of my son -- alas, I have been a little busy.  I responded "Well I'm here now."  The ring was then looked over for a few minutes -- the only minutes of the entire visit that we're professional and courteous.  I was told quite a few of my diamonds are lose, and though my ring "is beautiful" it will "be a constant problem for me." Hmmm.  The ring was given to me as a present, as a keepsake for the most precious moment of my life, and I'm not giving it back.  Instead of offering help, the saleswomen insulted it with a backhanded "compliment."  They spoke to me with such disdain I felt uncomfortable and once my ring was back in my possession I immediately wanted to leave.  I have never written a review before but felt so strongly that I was treated poorly I had to.  And while it looks like I will have to have my ring checked more frequently, because, you know, a diamond eternity band is such a "problem," I certainly won't be doing it at your store.  And as a young professional whose social circle is just now beginning to get engaged, married, and have children, I'll pass along my experience with this warning.

 11 years ago (30-01-2016)

I second that first reviewer.  Our family has used Mertens for generations. They are the best.   

 14 years ago (19-03-2013)

Excellent Service, Reasonable Cost, would use again and again. 

 12 years ago (18-07-2014)

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