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Reviews, get directions and contact details for JCPenney

JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Medford.

Address: 1500 N Riverside Ave, Medford, OR 97501, USA
Phone: (541) 773-8100
State: Oregon
City: Medford
Zip Code: 97501


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Normally a good place to buy inexpensive, yet well made clothing. However their customer service is awful! I brought back clothing that did not fit well, with a receipt and was treated terribly by hostile, young, inexperienced sales clerks that could nearly even speak understandable English. They need a lesson in customer service and professional and respectful manners. Also if they have a high school degree shame on our school system for graduating students who can not speak our national language.
7 years ago (04-02-2018)
EVERY TIME (no exaggeration) I come to look at the shoes here in this store there is no new stuff coming in and also never ever organized. Little crazy they have a women's section and not a men's dedicated person to help. Maybe combine them both and make them work there department as a whole. Maybe something there manager should think about.
7 years ago (13-12-2017)
Probably the worst customer service experience I've ever had. I was trying to return some item I had received as a Christmas gift from my mom. The lady who was helping me was plenty nice and the lady who resolved the issue was also pleasant. The issue was the two side ladies making rude remakes through the whole transaction. One of the gals went as far as saying "What's 'Mommies' JC Pennies card number?". I give two stars because of the two pleasant girls. Wish the Grants Pass JC Penney was still around! The people there were much easier to work with.
7 years ago (15-01-2018)
The store was very nice had a cashier that went out of her way to help me and my second mom it was a very good experience
7 years ago (28-01-2018)
The store looked like it had been ransacked. I tried on a pair of black pants, and the cuffs were covered with dust when I hung them back up. Nothing but mid rise pants. No wonder you are closing stores. Don't blame it all on online buying
7 years ago (23-10-2017)
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