JCPenney

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Address: 20505 S Dixie Hwy, Miami, FL 33189, USA

Phone: (305) 252-9836

Website

State: Florida

Zip Code: 33189

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Reviews

I've been to this salon once before about a year ago and had a good experience. Unfortunately, I can't say the same for this most recent attempt to get a wash and blow dry. This salon sucks! 

I called them 15 minutes before my appointment to let them know I'd be 15 minutes late. Then I got  a call back minutes later by a stylist that tried her hardest to talk me out of even coming in! 

First she said 15 minutes was too late to come in then, when I insisted she told me they didn't have hot water. "Oh well if you want get your hair washed in cold water come on in". 

I've heard of some sorry salons but I have never heard of someone trying to talk customers out of coming in. Long story short I'll never use this JcPenny Salon again.

 9 years ago (25-07-2017)

Listen up, my mom got the biggest disappointment this morning  when she walks into jcpenney salon by appointment  to have her hair done in bandu knots. First she was told that she didn't  have an appointment  then when the appointment  was confirmed she was told that the person to do it is not here. She asked if there is anything  else they  could  recommend  for her hair type and all they offered was a wash and blow dry. My mom told them that  she can do that herself and they just stood there looking at her. One staff offer to send her to another place to have it done. She went to look  for the number and never return in about 5 minutes. My mom asked why would  you advertise something when you can't deliver, there was no answer 
I believe  she was treated with discrimination and that should  not be. All because she is black with a different  hair texture. Shame on you people that  work in that salon.
Just thought I would let people know before they go there and the same thing happen to them
😡😠

 9 years ago (15-09-2017)

Although their clothing is great and well made, I think there may be less cashiers than necessary during certain times of the day.

 9 years ago (06-10-2017)

Ask for help said with help me but never did I was looking for some bath rug on (Thurday @1:30 pm veey dissapoint

 9 years ago (19-10-2017)

The sale we're good but the lines are to long and that need more ppl at the cashier place .

 9 years ago (02-07-2017)

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Reviews, get directions and contact details for JCPenney

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