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Reviews, get directions and contact details for JCPenney

JCPenney

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Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Houston.

Address: 730 Meyerland Plaza Mall, Houston, TX 77096, USA
Phone: (713) 666-3861
moc.arohpes@ecivresremotsuc
State: Texas
Zip Code: 77096


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Reviews
Very good deal. They have good customer service. But I noticed something, not all the customers that we're there yesterday was given the ticket to win the gift card, that was unfair.
8 years ago (11-09-2017)
JCPenney is a great store to shop at. They have nice clothes and cool shoes. The upstairs level has washer n dryers and refrigerators
8 years ago (21-10-2017)
UPDATE: After 2 weeks of not hearing from store, stopped by again. Different clerk behind counter, w/o looking for delivery, she just said she knew nothing. Called 800# and was told STORE HAD NOT INQUIRED. 800# clerk tried to call store-surprise NO ONE ANSWERED phone. She was going to call GENERAL MGR and surprise! Several clerks came over then. Offered to give me $$ back and next time I shop will give me additional %. Kept 800# clerk on speaker so she could hear. Not sure I will shop this JCP. WORSE SERVICE IN JEWELRY EVER! No one will answer phones! Placed an on line order and cannot get anyone in fine jewelry or office to answer-called 5 TIMES STRAIGHT! Called 800 # on order and it just keeps repeatibg instructions. No wonder they are closing. 10/17 finally got a message order is in. No one in jewelry then someone shows up and they are just talking (I know SOME spanish). Clerk knows I'm here for pick up and its neen 15 min. If they would stop gabbing and get the transaction done I could be resting after 1st day back.AND ONLY ONE EARRING IS IN BOX! NOW HAVE TO WAIT ON SUPERVISOR!
8 years ago (01-11-2017)
Jewelry sale rep very nice and patient. I was shopping bargains. Cannot say the same for the cashier and sales lady in bra section neither even cracked a smile. I had to speak to both of them to get a hello. Overall good experience.
8 years ago (09-07-2017)
Our store closed in Maryland so I had to visit this one while visiting. It was an awesome store. 😃 Found just what I wanted. Will visit the store again.
8 years ago (18-07-2017)
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