Jeff Schmitt Chevrolet East

Reviews, get directions and contact details for Jeff Schmitt Chevrolet East

Address: 635 S Orchard Ln, Dayton, OH 45434, USA

Phone: (937) 426-2313

Website

State: Ohio

City: Dayton

Zip Code: 45434

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

When purchasing a new vehicle at this dealership, solely because it was the only dealer within 400 miles with the exact car I wanted, I was billed for a security etching package that their salesman Nick told me was essentially something they do for all their vehicles. This security etching was NEVER INSTALLED. I was charged for a service that never happened and I have yet to be reimbursed for this service even after numerous emails. Also they would not give me a quote over email on the vehicle I wanted, they forced me to drive to the dealership to even verify what the price may be with my GM discount. It was a whopping $120 cheaper than the price they had posted on their site. The dishonesty and shadiness of this dealer will force me to recommend anyone who needs a new Chevy to go to Voss where the staff is significantly more honest and straightforward.

 8 years ago (19-03-2018)

Ray and Nick worked with me over the phone to quote me a new Bolt, which really helped me fit car shopping into an overloaded schedule. Nick was straight-forward with me about everything, which I really appreciated. I also appreciate the fact that they will assist me if I have any questions in the future as I get to know this new type of car. I will definitely send people to Ray and Nick because it was such a pleasant experience.

 9 years ago (28-11-2017)

Horrible experience with the service department at this location over an extended warranty. The staff was not helpful at all!  Only took a phone call to Voss Chevrolet in Centerville with the VIN # and everything was in place, along with a rental car ready.  Save yourself a headache and go to Voss Chevrolet, their staff is much more knowledgeable.

 8 years ago (18-04-2018)

Bought a brand new ‘17 Silverado Z71, LTZ.  They were just GIVING trucks away that day.  No, seriously, I was looking at used trucks and they gave me a good price for my trade in and really made me a good deal.  The salesman was a tool, but the truck and the numbers made me buy.

 8 years ago (29-03-2018)

I don't even know where to start. Seeing the other reviews about their service dept. Makes me feel silly for taking my car there but it was close to my house. Took my car in on Thursday for a taillight that wasn't working on a 2015 mind you, and a squeaking noise in the suspension. I think her name was Carrie, told my wife it would be done friday. They don't call for hours then say there is no squek!? It happens literllay every time I drive. But let's not even get into the story that it wasn't until Tuesday at 5:58 Carrie calls my wife and asks her to come get the car before they close at 6!! She said we would be in at 11. We get in and the car is nowhere to be found. Then they tell me it isn't ready!!! Cause they heard a s quek when they did a test drive today? But it was done yesterday. Long story short the service manager Chuck laughed at my concerns that i had with the taillight repair, time it took and lack of communication. So i demanded his boss Clay Alsip who interrupted me while i was telling the story, told me i had no real concerns and if I wanted my old part I had to pay for it!! Then he refused to address my needs and would not let me talk to anyone else. I have concerns that my car was used while they had it as well. They tried to give my wife with my two kids present a truck as a loaner because of the 6 days they had the car for a simple 1 day repair according to them. They did not want to give us their SUV loaner which makes me feel uncomfortable about my car. I expressed my concern and they felt no need to alleviate my concerns. Stay away. If you want to feel good about your car repair stay away from these guys. Scammers and super sheisty. Unfortunate that local dealerships are getting this way. Horrible experience

 8 years ago (04-04-2018)

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Jeff Schmitt Chevrolet East

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