Jensen-Lewis Furniture

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About

Jensen-Lewis Furniture is New York City's best store for Contemporary Furniture and Modern Furniture for your Bedroom, Dining Room and Living Room.

Story

Jensen-Lewis Furniture is New York City's best store for Contemporary Furniture and Modern Furniture for your Bedroom, Dining Room and Living Room.

Chelsea Showroom
89 7th Ave @15th Street
New York, NY 10011
212.929.4880
1,2,3,F,M to 14th Street
A,C,E,L to 8th Ave/14th Street

Upper East Showroom
969 3rd Ave @58th
New York, NY 10022
212.434.0990
E,M to Lexington Ave
F,N,R,4,5,6 to Lexington Ave

Address: 89 7th Ave, New York, NY 10011, USA

Phone: (212) 929-4880

Website

moc.siwel-nesnej@koobecaf

State: New York

City: New York

Zip Code: 10011

Opening Hours

Monday: 10:30 AM – 7:00 PM
Tuesday: 10:30 AM – 7:00 PM
Wednesday: Closed
Thursday: 10:30 AM – 7:00 PM
Friday: 10:30 AM – 7:00 PM
Saturday: 10:30 AM – 7:00 PM
Sunday: 12:00 – 5:30 PM

Update Info

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Reviews

We ordered our sleeper sofa on Sept. 23 in time for arrival for our guests at Christmas. 
The second week of Nov. I called to make sure the sofa would arrive within the quoted delivery date. Mike stated he would call the manufacturer and get back to me on that Friday. The following week after not hearing back as promised I called again. Mike had zero recollection of our phone call in spite of having a protracted conversation regarding the delivery and his promise to contact the manufacturer and follow up. 
He again promised he would call the "buyer" this time and get back to me no later than 5:00 on Wednesday. 
Again, no return call. 
I followed up a third time today only to be told the sofa would arrive in early January 3 weeks longer than the quoted delivery time and NOT in time for my guests at the holidays. 
I question if he even made an attempt to contact the manufacturer and have it delivered on time as he again had a hard time remembering our conversation;quoting a different last name on the order. 
This was for an expensive purchase. To be treated in such a manner is irresponsible and highly annoying.

UPDATE:
Third week of December, Jensen-Lewis called that the sofa was ready and delivery was made on December 22nd in the "nick of time" for my company. 

It was a frustrating experience but in the end they made their delivery timetable. 

Also, the sofa bed is beautiful. We paid extra to have it covered in genuine leather and we are please with the results. 

I will add updates on the durability.

      
      
      
 9 years ago (09-01-2018)

I ordered a Stressless chair mid-October, had a lovely salesman and was promised delivery in 4-6 weeks. The delivery never happened and the gentleman in customer service was, I feel, insincerely apologetic and did not explain the delay. By early February I gave up and cancelled the order. When I was told it would take at least a week for a refund ($1400), I informed Amex,  who of course refunded the money immediately. I will never ever shop at Jensen Lewis again. It is not my style to complain! Find another source...

 8 years ago (14-02-2018)

Frank was very personable, informed, took his time to assess my interests, even though they weren't clear to me.  Our focused conversation was clarifying and helpful.  I now own a beautiful piece of furniture.  Thanks, Frank!

 9 years ago (12-01-2018)

Lucky to meet Frank Shkreli today at Jensen Lewis 7th ave store who help me pick out the Danish recliner I’ve been looking for!  American Leather Aston Recliner in vintage Belgian beige.  High back. Legs. Solid walnut. Full recliner. Warranty. On sale!  Thank you!

 9 years ago (18-01-2018)

Mark was a great help during my visit and was able to answer all my questions and concerns. He was very friendly and when I am looking for new furniture down the line I will be sure to look for Mark.

 9 years ago (03-01-2018)

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