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Modshop

  1. New York
  2. New York Furniture Store

Reviews, get directions and contact details for Modshop

Address: 26 W 20th St, New York, NY 10011, USA
Phone: (212) 206-6330
State: New York
City: New York
Zip Code: 10011


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
I am very disappointed to be writing this review. I absolutely love the furniture at Modshop and Sandy at the store in Miami is very sweet and helpful, but all that means nothing when something goes wrong and you have to spend 5 moths fighting the headquarters to get your furniture. I ordered 2 chairs back in May that were suppose to be delivered in 4-6 weeks. This did not happen and when I called I was told they came in wrong and would need to be fixed. a month went by with no chairs. When they finally arrived, one was damaged and due to the nature of how it was damaged it also damaged my wood floors in 2 places when the guys tried to drop them off. I refused delivery when I realized this. From there is has been a nightmare. They claimed they were getting me new chairs and my floors fixed several times with no follow through. I finally demanded my money back and they would not grant this. I had to demand I get my chairs before Thanksgiving. They only agreed to rush deliver them for Thanksgiving when I threatened, to write a review. They did not show up until after Thanksgiving due to shipping issues and their response was they've done their part. When the chairs were finally delivered, one was worn down on the bottom which means it must be a floor model they rushed to me even though I paid for new and this caused scrapping on my floors again. I now have worn down used chairs, damaged brand new wood floors and the company tells me that they "did their part." As mush as I love the furniture I would not order from them again.
7 years ago (01-12-2017)
I stopped in here to inquire about renting/purchasing some furniture for a big budget film shoot in NYC. The woman at the store was so dismissive and uninterested in helping me that I decided not to get anything. It's too bad because I really like what this shop has to offer! I would come back here if they got a new salesperson.
7 years ago (20-03-2018)
Beautiful Curved Sofa. I ordered online. I insisted on putting up only half up front despite the request for full payment. I paid in full when they told me it was in their warehouse and ready to ship to me. I used paypal. There were some delivery issues. I actually refused the sofa the first time. Dallas was the salesperson but he was out of the country when the furniture arrived. We worked out the issues. I would say customer service could be better but I am also New Yorker so I am used to the slight attitude and I can contribute to it from time to time. In NC, it would never be tolerated. I won't post a picture because it looks that good. It is 10 feet, curved, deep and oh so comfortable. The most beautiful blue, lush and just totally me. I have had it a year, it still looks the same. I recommend them highly because if you can deal with a little aggravation, the result is marvelous.
8 years ago (29-11-2016)
I LOVE ModShop. Their aesthetic is so cool - I always pop into the showroom and look at all of the goodies whenever I'm in the neighborhood. I've ordered a custom piece of furniture in the past and the service and attention to detail was excellent - it's the favorite thing in my apartment by far! If you're in the market for some cool, well-made furniture or even a few trendy accessories to spice up your apartment, check this place out!
9 years ago (15-06-2016)
Bien
9 years ago (03-04-2016)
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