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Reviews, get directions and contact details for Joseph W. McCartin Insurance, Inc.

Address: 5000 Sunnyside Ave, Beltsville, MD 20705, USA
Phone: (301) 937-0400
State: Maryland
City: Beltsville
Zip Code: 20705


Opening Hours

Monday: 8:45 AM – 5:00 PM
Tuesday: 8:45 AM – 5:00 PM
Wednesday: 8:45 AM – 5:00 PM
Thursday: 8:45 AM – 5:00 PM
Friday: 8:45 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Bad phone manners, managers/supervisors here do not care to help customers. Everything is okay until you file a claim. Unfortunately, my car was vandalized and needs serious repairs. I called them because of communication issues with my adjuster. Talk to a supervisor his treatment was very transactional, no customer service oriented whatsoever. They do not make you feel as a customer. Instead, they talk to you as you were taking their time. Do not get insurance with these people, look for a different place.
7 years ago (02-05-2018)
I have been with McCartin Insurance for almost 20 years and have always had superior service from the agents. They are always friendly and courteous, but above all, helpful. Fortunately, I have not had a lot of need to call upon my home or auto insurance, so contacting McCartin is not a common thing. But when I do, the agents respond with friendliness and seem to know that I am probably dealing with a problem, so they are there to help me, not be part of the issue. I appreciate that McCartin Insurance is an independent dealer. I periodically contact them to ask if it is in my interest to change my insurance carrier - for either home or auto. They dutifully investigate and give me a helpful response. I now take into account in considering the value of insurance if McCartin Insurance offers it. McCartin Insurance has earned my customer loyalty. I hope they recognize the value of that and keep doing the excellent work they do.
9 years ago (28-10-2016)
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